On my 30th wedding anniversary eight years ago, my wife gave me a bracelet engraved with one of my favorite motivation phrases: finish strong. I apply that to my life as a whole and my work. I bring this up because we all need to finish 2022 strong. It has
When service contracts are presented alongside customer furniture selection, they feel natural and valuable. When they are saved for the
If you thought of the title of this article as a question, your first answer might be “Products that sold
As the furniture industry evolves and competition increases, we must ensure our sales associates and managers are consistently trained to
The G.R.O.W. Sales Coaching Model Part 1 In speaking with hundreds of furniture retailers over the last two years, I
The Customer Journey is No Longer Linear Picture this scenario: A customer sees your sectional sofa on Instagram. She clicks
Chasing volume is no longer enough in retail today. Sustainable profitability comes from disciplined, high-impact decisions about assortment, floor space, inventory, and capital allocation.
Coaching That Closes: How to Develop High-Performing Sales Associates Great sales teams aren’t built by chance, they’re coached with intention. In today’s furniture retail
MEMBER-ONLY DISCUSSION: Sales Management Connect with fellow HFA member retailers to exchange insights, challenges, and successes in navigating family business
