Don’t fall into the trap of thinking like a customer. If you do, you’re done!” This warning has been pounded into the heads of salespeople, and it will follow them until their last day on the sales floor. Why is thinking like a customer dangerous? It’s the noxious notion that
Looking for a low-cost, high-impact marketing strategy? Grab some paper and a pen. Years from now, someone will spend a gazillion dollars to study American life online and wonder who these people were who so desperately need to lose weight, perfect their relationships, look younger, make certain body parts larger
As furniture sales increase online, retailers are taking a second look at their delivery service Brian Grandolf (not his real name) frantically cleaned his new home office, making room for the desk he ordered online to arrive and complete the space. Having already started his new job, and currently working
Customer expectations in the furniture industry continue to evolve. These days, they compare every brand to big players like Amazon,
In today’s global market, supply chains are no longer simple, linear systems. A single product may involve raw materials from
In an industry defined by change, competition, and evolving consumer expectations, few retailers manage to honor their history while boldly
Running a family business comes with a unique mix of opportunities and challenges. You’re not just making business decisions— you’re
Connecting POS, inventory, and ecommerce has become essential for furniture retailers. It directly impacts how a business runs day to
Leveling the Playing Field: Tariff Enforcement and the Fight for Fair Competition Join Home Furnishings Association CEO Peter Theran for a discussion with Keith Koenig,
Inventory Management Transformation: The New Retail Back End Behind every great customer experience is an operation that runs smoothly. Join Peter Theran, HFA CEO, for
