As the international trade landscape continues to evolve, furniture retailers must stay informed and proactive about regulatory changes that could impact their businesses. Recent developments surrounding the de minimis exemption—allowing goods valued under $800 to bypass standard Customs and Border Protection (CBP) inspections—present both challenges and opportunities that retailers cannot
Lately, sustainability is all the rage in the furniture world. Manufacturers feel pressure to innovate as more consumers demand eco-friendly and ethically produced items. Technology plays a crucial role here, especially technologies that enhance the visibility of the supply chain. This blog post focuses on how enhancing supply chain transparency,
In modern commerce, where convenience and customer satisfaction reign supreme, the concept of delivery has evolved beyond getting your purchase from point A to point B—it’s about creating a seamless and personalized experience that leaves a lasting impression. Enter white glove delivery. While this industry-specific term has become common to
After a stellar 2023 Holiday Season, most consumer analysts have been cheering the strong retail sales data spurred by manageable inflation and high employment levels. However, home furnishings and building materials saw weaker sales than other sectors, driven by slowing housing growth and stagnant home resale rates. According to the
When you think about optimizing your shipping operations, the freight you receive from manufacturers and vendors might not be the first thing that comes to mind. However, you have more control over your inbound shipping than you may realize, and when you have the right understanding, it can be easy
Brent Speer, Director of Customer Service with Service Technologies, Inc. understands how reverse logistics can cost you not only money but customers too. He will show you in this video how you keep your customers satisfied as well as money in your pocket. Service Technologies’ Service Hub software platform puts warranty
A shortage of truck drivers is one of the long-term supply-chain problems impacting the furniture industry. And it’s why the Home Furnishings Association supports a proposed pilot program aimed at bringing younger drivers into the profession. The Federal Motor Carriers Safety Administration recently announced plans to study the feasibility of
Selling furniture isn’t just about having great products on the showroom floor—it’s about having a game plan. A solid sales
Closing a sale isn’t always a single interaction. Even with a thorough qualification, matching needs, masterful objection handling, and creating
A Strategic Approach to Optimizing Performance Management In retail furniture, where customer preferences and market trends evolve rapidly, having the
Lacks Furniture Named Home Furnishings Association’s 2025 Retailer of the Year (Over 50 Employees) The Home Furnishings Association (HFA) is
A concerning reality persists in furniture and mattress retail: between 60-80% of furniture shoppers and 30-50% of mattress shoppers walk
Driving Results with Sales Process & Planning A high-performing sales team doesn’t happen by chance—it’s built on a structured process and a strategic plan for
Building High-Performing Sales Teams Behind every great home furnishings store is a powerhouse sales team—and behind every great sales team is a smart, strategic manager.
