In modern commerce, where convenience and customer satisfaction reign supreme, the concept of delivery has evolved beyond getting your purchase from point A to point B—it’s about creating a seamless and personalized experience that leaves a lasting impression. Enter white glove delivery. While this industry-specific term has become common to
Logistics
After a stellar 2023 Holiday Season, most consumer analysts have been cheering the strong retail sales data spurred by manageable inflation and high employment levels. However, home furnishings and building materials saw weaker sales than other sectors, driven by slowing housing growth and stagnant home resale rates. According to the
Brent Speer, Director of Customer Service with Service Technologies, Inc. understands how reverse logistics can cost you not only money but customers too. He will show you in this video how you keep your customers satisfied as well as money in your pocket. Service Technologies’ Service Hub software platform puts warranty
A shortage of truck drivers is one of the long-term supply-chain problems impacting the furniture industry. And it’s why the Home Furnishings Association supports a proposed pilot program aimed at bringing younger drivers into the profession. The Federal Motor Carriers Safety Administration recently announced plans to study the feasibility of
You might also like
The digital landscape is constantly in flux, evolving and transforming at an unprecedented pace. As we enter 2024, the importance
In the fast-paced world of retail home furnishings, the spotlight often shines brightest on the sales force, and rightly so—they’re
As of 2024, content marketing strategies have evolved significantly, shaped by technological advancements and changing audience behaviors. Here are the
Times are changing, and retail is no exception. In a world where innovation is becoming not just a desire but
In the competitive landscape of home furnishings retail, every advantage counts. From staying on top of trends to managing inventory
More From The HFA
Drive Traffic with Data Insights There is untapped potential for driving traffic to your store by using the data you collect. Industry experts will share
Evaluating the Cost of Delivery Join leading industry experts who will share insights on key cost drivers, efficiency measures, technology usage, and outsourcing options for