Customer loyalty is a big deal since it affects your business growth rate, sales numbers, and much more. Furniture retailers are constantly looking for ways to increase customer loyalty. Many do this through rewards programs, financing options, discounts or sales, and great customer service. While these common methods can help,
In the modern furniture market, sustainability is rapidly becoming a priority for consumers and retailers alike. As customers purchase new furniture, a key concern arises: how to dispose of the old furniture. This question often affects purchasing decisions and can influence the overall customer experience. By offering sustainable furniture removal
Home furnishings retailers should be paying close attention to a major new trade development out of Washington. On March 11,
The furniture industry is entering a new digital era. One where a dining table can be explored in 10 finishes,
The Home Furnishings Association’s Trailblazer Award recognizes individuals whose careers have shaped the home furnishings industry through innovation, leadership, and
Every checkout tells a story, and not all of them end in a sale. For many eCommerce brands, a lack
The Home Furnishings Association invites the industry to join us at High Point Market for a special celebration honoring the
AI & Retail Transformation: Your Roadmap to Smart Adoption The technology landscape for home furnishings retailers is evolving fast. For furniture retailers, simply adopting
AI is no longer just powering search bars and chatbots. New agentic AI experiences are changing how shoppers discover, evaluate, and buy products online. For
MEMBER-ONLY DISCUSSION: eCommerce Connect with fellow HFA member retailers to exchange insights, challenges, and successes in navigating family business dynamics.
