LVMkt

Image shows a woman holding a phone to take a photograph in a seminar room
Doug Clark
HFA won’t open Las Vegas Resource Center

COVID-19 restrictions and necessary safety protocols have led the Home Furnishings Association to decide not to open its Resource Center at Las Vegas Market Aug. 30 to Sept. 3. “We appreciate the extraordinary measures International Market Centers will implement to make the Las Vegas Market a safe and healthy experience,”

Former BDi Furniture President Lorri Kelley will speak at the HFAs Resource Center about at Las Vegas market about finding your employees hidden strengths.
Robert Bell
Las Vegas seminar: Unearthing your employees’ hidden strengths

There’s little room for error in today’s tug of war between online giants and brick-and-mortar furniture retailers. The latter need to be at the top of their game, leveraging the unique, but often hidden strengths that each employee possesses to gain a competitive advantage. Unfortunately, Lorri Kelley, former president of

Photo of Las Vegas Market Building B
Doug Clark
Las Vegas seminar: Gefen panel looks at influencers

If you sell children’s furniture, would you like a respected member of a local mothers’ group to recommend your products? Of course. She could influence the buying decisions of many other parents. Or, maybe the high school football coach would talk up the comfort and therapeutic value of the massage

Photo shows Laura Khoury
Doug Clark
Las Vegas seminar: Speaker to focus on boosting customer lifetime value

It’s great when an advertising campaign brings new customers into your store. But which customers represent the greatest value over the long run? “Your customers aren’t just worth the amount of money they spend on your business today. They have future value, if you’re able to retain them.” That is

Hands up in the HFA resource center seminar room
Robert Bell
Resource Center: How to convert ‘no’s’ into sales

To many furniture sales associates, the word “no” means the end. To Joe Milevsky, “no” is actually a starting point. “At any time during the sales process, when a customer tells you ‘no’ what they’re really saying is they haven’t learned enough about the furniture or you haven’t established trust

Eric Easter, CEO of Kittle’s Furniture, discussed the importance of establishing a positive company culture during HFA’s Lunch with Leaders at the Las Vegas Market.
Home Furnishings Association
Easter shares insights at HFA’s Lunch with Leaders

Eric Easter, CEO of Kittle’s Furniture, discussed the importance of establishing a positive company culture during HFA’s Lunch with Leaders at the Las Vegas Market. Easter, a member of the Home Furnishings Association’s Board of Directors, said business success depends heavily on employee attitudes. When they feel a sense of

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