Gorman’s Bernie Moray inducted into American Home Furnishings Hall of Fame Longtime HFA member Bernie Moray opened his first furniture store in 1965 so it’s safe to say he’s seen a lot in the years since. But at High Point market, Moray experienced a first: the 96-year-old retailer was inducted
HFA member Sklar Furnishings is getting the most out of turning 15 this month. The Boca Raton, Fla.-company Sklar Furnishings has spent 15 months in countdown to its anniversary by supporting its community helping out a new nonprofit group every month. From hosting in-showroom fundraisers and program kick-off receptions for
Maybe it’s not the salesperson. Maybe it’s the teacher. It’s been a while since I got to work both on a Saturday and a Sunday. Although I still consider myself a retailer at heart, I mostly work banker’s hours, albeit with a ton of extra homework. I offered sales trainings
More important, what should they do? At a peer group meeting of eight successful construction industry CEOs years ago, the members began discussing how to get the most out of an industry standard software package. One CEO asked another a question about how to key in data to produce a
The RoomPlace Races Toward Victory Lane with a Hot New Design The turbulence left in the wake of a lead Indy car on a race track has a name and it’s not pretty: dirty air. Standing in the parking lot of a long-shuttered Levitz warehouse store in Indianapolis, I can
Where failure is alien Growing up, Bill Glenn always wanted to be a pilot. Fifty-one years later he’s still selling furniture—and loving it. This is a story about Bill Glenn and his family-run furniture store in Roswell, N.M. At least it will be after we acknowledge the elephant in the
Brick-and-mortar stores aren’t going anywhere. At least, for now. Colleges and universities know this. That’s why they’re creating retail schools to train the next generation of merchants. Don’t have the time (or money) to go back to college? We’re bringing college to you! If you can still recall the days
For small and mid-sized furniture retailers in the U.S., the old rule “buy deep to get a better price” has
In furniture retail, delivery damage isn’t just a logistical hiccup—it’s a broken promise. The customer’s excitement turns to disappointment, the
Home and furniture retailers managing multiple locations or expanding their operations need tools that simplify and unify their workflows. Keeping
Stop Letting Warehouse Profits Slip Away Ignoring critical warehouse KPIs means leaving profit scattered across the warehouse floor. It’s not
On September 29, 2025, the White House announced sweeping tariffs under Section 232 targeting imports of timber, wood products, furniture, and cabinetry.
Navigating Leadership in a Family Business Stepping into greater responsibility within a family business comes with unique opportunities—and its own set of challenges. From
Stop the Loss: Proven Strategies to Cut Damage and Returns Furniture damage and customer returns don’t just cut into profits, they can also weaken
Stepping into greater responsibility within a family business comes with unique opportunities—and its own set of challenges. From managing generational
Furniture damage and customer returns don’t just cut into profits, they can also weaken customer satisfaction and long-term loyalty. In
