operations

I line-up of delivery trucks
UST
In-House vs. Third-Party Delivery Teams: Pros and Cons for Retailers

In retail today, delivery operations are not just a logistical necessity — they are a front-line component of customer satisfaction, brand reputation, and risk management. Retailers face a critical decision: operate their own delivery fleet (in-house) or partner with third-party providers. While each approach offers advantages, third-party delivery teams provide

Inside a furniture store with sofa and chair displays.
FamOn
Flexible Inventory Equals Stronger Margins

For small and mid-sized furniture retailers in the U.S., the old rule “buy deep to get a better price” has become a risky habit. Demand is uneven, freight and labor swing, and every extra week a piece sits in the back room is cash you can’t use on faster-moving items.

White delivery trucks lined up on an urban street. Created by Freepik.com
LMDxps
In-House vs 3PL Delivery: Risks & Protections

Last-mile delivery has become one of the most critical aspects of retail success. Customers expect fast, reliable, and professional delivery experiences, whether buying a sofa, a refrigerator, or a mattress. For retailers, the challenge is meeting these expectations and managing the costs, legal risks, and operational complexities that come with

Warehouse racking in a home furnishings distribution center.
Billy Lindler
Track the Right Warehouse KPIs for Operational Efficiency

Stop Letting Warehouse Profits Slip Away Ignoring critical warehouse KPIs means leaving profit scattered across the warehouse floor. It’s not about building a bigger facility or investing in expensive automation first, it’s about accurately measuring performance, standardizing how it’s measured, and using that data to drive improvement. Operational efficiency in

Blockchain Technology Concept, Revolutionizing Industries, Exploring the Boundless Potential of Blockchain Technology for Secure, Decentralized Transactions and Immutable Digital Data Management
Lightspeed Commerce
The Ins and Outs of Cloud ERP and POS Integrations

Home and furniture retailers managing multiple locations or expanding their operations need tools that simplify and unify their workflows. Keeping various applications integrated is a must when they are in place. This is where a cloud ERP and POS integration comes into play. Bringing ERP and POS systems together creates

Metropolitan Warehouse and Delivery
Reducing Furniture Delivery Damages and Returns is the Key to Brand Loyalty

In furniture retail, delivery damage isn’t just a logistical hiccup—it’s a broken promise. The customer’s excitement turns to disappointment, the retailer absorbs the cost of returns or repairs, and brand loyalty takes a hit. The truth is, reducing delivery damages and returns isn’t only about what happens in the truck.

Evoneer graphic showing AI search
Evoneer
Meet Evoneer: The AI Platform Built for Retailers

Why Generative AI Is Becoming a Must on the Sales Floor Retailers today are surrounded by data, but getting clear answers takes too long. At Evoneer, we’re building a new layer for modern retail work: a unified platform of generative AI copilots that make operations smarter, faster, and more connected.

Logistics warehouse and communication network.
Arindam Basu
RFID Technology Improves Inventory Management and Pays Additional Dividends

The U.S. retail landscape remains uneven, with strong consumer spending in categories like motor vehicles, parts, and building materials—likely driven by pre-tariff buying behavior—while furniture stores experienced a nearly 1% month-over-month decline. The National Retail Federation projects slower consumer spending growth in the near term due to inflation and tariff

Evoneer
AI vs. Rules-Based Systems in Furniture Retail: Finding the Right Fit

It’s the middle of the day, the showroom is full of customers, and the sofa everyone wants is out of stock. Meanwhile, your retail technology is reacting, not predicting — and it’s costing you. Choosing the right retail technology to manage your inventory can make all the difference between keeping

Business Computer Hacked. Cyber Security Virus Attack
Home Furnishings Association
Safeguarding Your Retail Business Against Cyber Threats

It Could Happen To You- Start Protecting Your Business The retail industry faces various cyber threats that can profoundly impact businesses. It’s no longer a question of “if” but “when” an attack will occur. With cybercriminals becoming more sophisticated, retailers must adopt comprehensive strategies to protect their operations and customer

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