Demand planning and forecasting has always been tricky. But now, with evolving consumer demands, a new generation of competitors, and global macroeconomic pressures, it’s even more difficult. With disruptive events like the pandemic, shifts in consumer demand, behavior, and preferences, and inaccurate data are plaguing our ability to forecast demand,
For a successful furniture retail business, inventory management is crucial. It is a delicate balance between having enough inventory to meet customer demand and not having so much that it ties up capital and leads to unnecessary markdowns. This blog post shares insights and strategies to effectively manage your inventory
Inventory management is at the top of every retailer’s mind. It is the foundation of your business and a dynamically moving target, especially in today’s world. Yet, inventory control can become your competitive advantage when your business has inventory fundamentals in place. Tracking inventory across your supply chain and providing
The Direct-To-Consumer (DTC) market has grown 75% over the last two years, surpassing $200B. DTC provides excellent flexibility to offer more affordable and effective choices with improved profit margins and reduced costs. In this article, we will review the growth of Direct-to-Consumer product options and how they will increase profitability
After struggling to achieve its vision of placing the customer at the heart of its operations with its current delivery management solution, the Dufresne Spencer Group (DSG) switched to Package.ai. Its customer satisfaction interactions have transformed, resulting in impressive operational efficiencies and cost savings. Just three months after Ashley Furniture
Kyle Eastick, Director of Channel Sales for FreightClub, offers you some simple product packaging tips that will help minimize damaged and returned items and create a better customer experience.
Submitted by Taylor Ganz, Profitability Consulting Group When John Egger founded our company, he christened it “Profitability Consulting Group“ (PCG) for a reason. While we believe and preach sustainable sales growth, growth without profit and positive cash flow can be disastrous for your profit margins. And this was what we
As a marketer and ad manager focused on hooking that shiny new customer, I didn’t consider my existing customers. I was so enthralled with developing effective creative collateral, making clever ad buys, and planning the calendar out so it would coincide with the merchandise I was bringing that I lost
A retail business’ success relies on the stock it can carry. To make a profit, you must sell products; as you can’t sell what you don’t have, maintaining a sizeable inventory is imperative. With so much capital invested, insuring your inventory is vital for retailers. At any given time, displayed
Finding ways to add to your bottom line can be a challenge for those who experience service and operational inefficiencies. Below are four simple best practices that may improve and streamline some of those challenges. 1. Employ sound repair services options Instead of returning a product, customers are most likely
As 2025 winds down, the home furnishings retail industry continues to monitor significant developments around the IEEPA (International Emergency Economic
Many home furnishings retailers are closely watching the possibility of tariff refunds following recent court rulings on IEEPA tariffs. For
The G.R.O.W. Sales Coaching Model Part 2 There is nothing more valuable to ANY business than its people. And yet,
The David vs. Goliath Story is Changing If you’ve been in furniture retail for more than a decade, you remember
HFA Announces the 2026 Pillar Award Winners The Home Furnishings Association (HFA) is proud to announce the recipients of the
Coaching That Closes: How to Develop High-Performing Sales Associates Great sales teams aren’t built by chance, they’re coached with intention. In today’s furniture retail
Selling Like a “Million-Dollar Writer” What separates a good sales associate from a true million-dollar writer? It’s not luck, and it’s not just traffic.
MEMBER-ONLY DISCUSSION: Sales Management Connect with fellow HFA member retailers to exchange insights, challenges, and successes in navigating family business
Great sales teams aren’t built by chance, they’re coached with intention. In today’s furniture retail environment, sales leaders must strike
