In today’s dynamic economic landscape, furniture companies must continuously evaluate their retail expenses to enhance profitability and ensure robust cash flow. While increasing sales is vital, optimizing all types of costs can significantly impact your bottom line. Let’s consider how the types of costs affect your business and the challenges
As someone with over 25 years of experience in the retail industry, leading performance groups and talking to retailers about best practices and financial metrics, I’ve witnessed firsthand the transformative shift from traditional customer engagement methods to what I now champion as using innovative customer experience (CX). Today, I want
Whatever regional economic situation you find yourself in, there is always an opportunity for improvement. It is important to have your finger on the pulse of your business and look for ways to maximize profitability and cash flow. If sales grow faster than in previous periods, cash flow will grow
Seeing clearly is one of the biggest aspirations for today’s retailers, and nowhere is this more critical than in logistics.
Last-mile delivery has become one of the most critical aspects of retail success. Customers expect fast, reliable, and professional delivery
On October 10, 2025, U.S. Customs and Border Protection (CBP) issued CSMS # 66492057 to implement guidance around Proclamation 10976, which
The second National Furniture Safety Week is underway, with nearly 200 home furnishings companies participating. Furniture Safety Week aims to
On September 29, 2025, the White House announced sweeping tariffs under Section 232 targeting imports of timber, wood products, furniture, and cabinetry.
Navigating Leadership in a Family Business Stepping into greater responsibility within a family business comes with unique opportunities—and its own set of challenges. From
Stop the Loss: Proven Strategies to Cut Damage and Returns Furniture damage and customer returns don’t just cut into profits, they can also weaken
Stepping into greater responsibility within a family business comes with unique opportunities—and its own set of challenges. From managing generational
Furniture damage and customer returns don’t just cut into profits, they can also weaken customer satisfaction and long-term loyalty. In
