Onboarding your new team members isn’t as cut and dry as you may think. HFA’s Chief HR Strategist Tracy Jackson offers you some things to consider to help you navigate the nuances of onboarding in today’s retailing environment. CLICK HERE for more HR resources from HFA.
HFA’s Chief HR Strategist Tracy Jackson guides you through some simple things to ensure that your interviewing process is smooth for both you and your candidate. CLICK HERE for more HR resources from HFA. Tools for screening applicants and interviewing candidates: HFA Interview Scoring Rubric HFA Outline for Candidate Interview
Brent Speer, Director of Customer Service with Service Technologies, Inc. understands how reverse logistics can cost you not only money but customers too. He will show you in this video how you keep your customers satisfied as well as money in your pocket. Service Technologies’ Service Hub software platform puts warranty
Qualified talent isn’t easy to find when the labor market is tight. Tracy Jackson, HFA’s Chief HR Strategist reveals some tips for how you can come out ahead of the game for finding the right talent to add to your team. CLICK HERE for more HR resources from HFA.
Learn some of the top talent acquisition strategies from HR expert Tracy Jackson, HFA’s Chief HR Strategist. CLICK HERE for more HR resources from HFA.
This Quick Click Solutions video from Brad Parker, owner of FormPiper, shows you some effective ways to streamline your financing forms process your customers will appreciate and will help grow more sales.
This Quick Click Solutions video from STORIS offers helpful steps to organize your merchandise for accurate product availability.
In this Quick Click Solutions video from Dovr Media, Rich Kehoe, Cheif Sales Officer, gives you five top tips that will help you sell more products through a strong digital marketing presence.
This Quick Click Solutions video from Eric Gindly, CEO of Esquire Advertising, will show you 5 things you can do to add more power to your email marketing campaigns that you can start using right away!
In this Quick Click Solutions video from Retail in The City, you’ll learn simple ways to refresh your store that will make a difference in your shoppers’ experience.
HIGH POINT, N.C. (March 9, 2026) — The Home Furnishings Association (HFA) announced its High Point Market Seminar Series, delivering
For business owners, change isn’t a seasonal disruption, it’s the daily reality. Customer traffic fluctuates, employee availability shifts, and unexpected
Furniture is deeply personal. Every day, we meet customers who are excited about finding the right piece, yet also understandably
Today, customers are not just comparing prices, they are comparing experiences. Especially in furniture and mattress retail, where purchases are
Many retail buying journeys begin online through research, browsing, comparison, or early product discovery. Shoppers expect digital guidance before they
Coaching That Closes: How to Develop High-Performing Sales Associates Great sales teams aren’t built by chance, they’re coached with intention. In today’s furniture retail
Selling Like a “Million-Dollar Writer” What separates a good sales associate from a true million-dollar writer? It’s not luck, and it’s not just traffic.
MEMBER-ONLY DISCUSSION: Sales Management Connect with fellow HFA member retailers to exchange insights, challenges, and successes in navigating family business
Great sales teams aren’t built by chance, they’re coached with intention. In today’s furniture retail environment, sales leaders must strike
