There is an important update for home furnishings retailers and other importers affected by IEEPA tariffs: the refund process is now being handled by U.S. Customs and Border Protection (CBP). For HFA members, the key point is this: CBP has begun Phase 1 of a multi-phase refund process. While this
Recent developments regarding tariffs collected under the International Emergency Economic Powers Act (IEEPA) have raised important questions for home furnishings retailers, particularly those who purchased goods from importers that passed the tariff costs along as invoice “tariff fees.” While the legal and administrative process is still evolving, there are several
Home furnishings retailers are facing a rapidly changing trade and customs environment, with several recent federal actions that could increase
What Retailers Need to Do Now to Stay Visible, Trusted, and Chosen The best retail sales associate in the world
In home furnishings, the customer experience doesn’t end at the point of sale; it often begins there. Delivery, communication, scheduling,
Furniture shopping has evolved into a fluid, hybrid experience. Today’s consumers move seamlessly between online browsing and in-store visits, gathering
It’s been a busy week on the tariff front, and this is HFA’s third advocacy update for home furnishings retailers
AI & Retail Transformation: Your Roadmap to Smart Adoption The technology landscape for home furnishings retailers is evolving fast. For furniture retailers, simply adopting
AI is no longer just powering search bars and chatbots. New agentic AI experiences are changing how shoppers discover, evaluate, and buy products online. For
MEMBER-ONLY DISCUSSION: Technology Connect with fellow HFA member retailers to exchange insights, challenges, and successes in using technology and AI
