Are you a rotating door business? Let’s face it: It’s human nature to take the easier path, one with the sole purpose of closing a sale. But what if you could take that “one and done” customer and turn them into the coveted return customer? Better yet, a return customer
Creating a great customer experience is one of the most crucial steps to bringing in new customers and retaining your current ones. This blog will share customer experience tips to engage and turn them into repeat customers. Creating a great customer experience is one of the essential steps to bringing
The Home Furnishings Association invites the industry to join us at High Point Market for a special celebration honoring the
As the policy landscape around tariffs continues to evolve, the Home Furnishings Association is closely monitoring developments that may affect
HFA Announces the 2026 Pillar Award Winners The Home Furnishings Association (HFA) is proud to announce the recipients of the
When the Home Furnishings Association named Stacie Bedford, Chief Creative Officer of Evans’ Heritage Home, the recipient of the 2026
Home furnishings retailers should be paying close attention to a major new trade development out of Washington. On March 11,
Join Peter Theran and Steve Fodor, LCB, MCS, Founder and CEO of Customs Services & Solutions, for a practical discussion on IEEPA tariffs, refund developments,
Chasing volume is no longer enough in retail today. Sustainable profitability comes from disciplined, high-impact decisions about assortment, floor space, inventory, and capital allocation.
