An engaged leader facilitates, strengthens, connects, and inspires employees to increase their work engagement. Having engaged employees means they are happy and productive employees, and today’s leaders need to have the skills to foster engagement. HFA spoke with Lorri Kelley, owner of Lorri Kelley Advisors and a home furnishing industry
I always remind myself and other people that I am not a furniture retailer. I do have retail in my background, but I don’t own a furniture store. As CEO of the Home Furnishings Association, my job is to serve members and always advocate for them and their businesses. My
For many independent furniture retailers, succession planning is more complex than expected. The next generation often chooses different careers; employees
The retail landscape is more competitive and dynamic than ever, especially in the furniture space. Retailers invest significant resources to
Visual merchandising has evolved significantly from traditional window displays and static store layouts. What used to rely solely on creativity
What Smart Retailers Are Doing About It Consumers across the country are suing retailers over ADA website accessibility. Avoid becoming
How Furniture Retailers Win Online in 2026 Walk into any furniture store today, and you can sense how dramatically the
Shaping the Customer Experience with Consumer Study Data Step into the shoes of today’s furniture shopper and discover what truly shapes their in-store experience.
Immersive Retail: Inspiring Customers with 3D, AR & VR Today’s most successful furniture retailers aren’t replacing personal service with technology, they’re using it to
