As operations managers in the furniture industry, we recognize that maintaining an efficient supply chain requires navigating a complex network of interlocking processes. From sourcing to fulfillment and everything in between, every aspect of our business needs to be managed precisely to stay competitive. In this blog post, we will
Finding ways to add to your bottom line can be a challenge for those who experience service and operational inefficiencies. Below are four simple best practices that may improve and streamline some of those challenges. 1. Employ sound repair services options Instead of returning a product, customers are most likely
Finding ways to add to your bottom line can be a challenge for those who experience operational inefficiencies. Four simple best practices that could improve and streamline some of those challenges and improve your operational efficiencies are outlined below. Employ sound Repair Service Options Instead of returning a product, customers
Brent Speer, Director of Customer Service with Service Technologies, Inc. understands how reverse logistics can cost you not only money but customers too. He will show you in this video how you keep your customers satisfied as well as money in your pocket. Service Technologies’ Service Hub software platform puts warranty
Ever-mounting expectations of instant gratification have shaped our consumer landscape. The boss needs a project ASAP, and you need coffee
As a retailer, you’ve dedicated years, if not decades, to building a business you can be proud of. You’ve curated
Strengthen Your Business While Preserving Family Harmony Compensation planning in a retail furniture business often feels more like an art
There’s nothing like finding something new that adds a touch of style and comfort to your home, especially when you
HFA Monitoring Impact and Gathering Intel Details are beginning to be released of the recent White House announcements of planned
Developing Tomorrow’s Leaders Today The long-term success of every retail business depends on one thing: its people. Preparing the next generation of leaders isn’t
Navigating Leadership in a Family Business Stepping into greater responsibility within a family business comes with unique opportunities—and its own set of challenges. From
The long-term success of every retail business depends on one thing: its people. Preparing the next generation of leaders isn’t
MEMBER-ONLY DISCUSSION: Family Business Dynamics Connect with fellow HFA member retailers to exchange insights, challenges, and successes in navigating family
