Personalization has moved from a nice addition to a core expectation in modern retail. Customers want brands to understand their preferences, respect their time, and offer experiences that feel relevant and helpful. At the same time, shoppers are more protective of their privacy than ever. They are quick to sense
Most retailers understand the fundamentals of visual merchandising. They know how to build a vignette, create a focal point, and maintain aesthetic consistency. These skills are well established in the industry. Yet merchandising is evolving, and the most effective strategies today rely on more than creative execution. They are powered
The retail furniture industry is a robust and vital sector of the U.S. economy, providing American consumers with a diverse range of products to suit their particular preferences and budgets. Statista said the U.S. furniture market was valued at $229 billion in 2021. According to a 2021 report by Furniture
For centuries, retail was a pretty straightforward proposition. Merchants opened stores, and customers came to those brick-and-mortar locations, browsed with the help of a knowledgeable sales associate, and went home with their purchases. While that model is still at the heart of modern merchandising, today, the most successful retailers pair
The Fourth Industrial Revolution Back in the 18th and early 19th centuries was the Industrial Revolution, the transition from manufacturing by hand to machine-based production. But did you know that civilization has experienced more than one industrial revolution? That first industrial revolution was followed by the incorporation of technology in
In this Quick Click Solutions video by Laura Khory with Shoptelligence, Laura highlights the importance of engaging potential customers in their digital journey and covers key tactics for sales conversions.
When Furniture Stops Moving, It’s Time to Rethink Your Floor Tariffs are driving costs up. The pandemic redecorating rush is
As the 2025 holiday season approaches, consumer optimism is tempered by financial caution. Katapult’s new report, Holiday Spending in 2025:
Furniture is deeply personal. Every day, we meet customers who are excited about finding the right piece, yet also understandably
What Smart Retailers Are Doing About It Consumers across the country are suing retailers over ADA website accessibility. Avoid becoming
You don’t need another research firm telling you what happened last quarter. You need a heads-up on what’s coming so
Shaping the Customer Experience with Consumer Study Data Step into the shoes of today’s furniture shopper and discover what truly shapes their in-store experience.
Immersive Retail: Inspiring Customers with 3D, AR & VR Today’s most successful furniture retailers aren’t replacing personal service with technology, they’re using it to
