More important, what should they do? At a peer group meeting of eight successful construction industry CEOs years ago, the members began discussing how to get the most out of an industry standard software package. One CEO asked another a question about how to key in data to produce a
For many independent furniture retailers, succession planning is more complex than expected. The next generation often chooses different careers; employees rarely have the vendor credit support to carry on, and outside buyers may not value the business the way the owner does. Understanding the realities of exit strategies — and
“We need to talk.” Those four words can be intimidating in any relationship. In family-run furniture businesses, they can feel even heavier—especially when what you need to say is: “Mom, Dad, I’m ready to lead.” For decades, your parents have poured their energy into building the store, the brand, and
Longevity is one of the most defining shifts of our time. Americans are living longer, healthier lives than ever before, and that reality is reshaping how family-owned and closely held businesses must approach succession planning, leadership, and financial planning for home furnishings retailers, in particular, where family involvement runs deep
Strengthen Your Business While Preserving Family Harmony Compensation planning in a retail furniture business often feels more like an art than a science. You’re balancing the need to motivate and retain top talent—family and non-family—while ensuring the business remains profitable. For family-owned furniture retailers, the conversation becomes even more layered.
Defining Roles, Purpose, and a Path to Leadership Bringing a son, daughter, or younger family member into your retail furniture business can be rewarding and challenging. There’s pride in continuing the family legacy and hope in watching a new generation step forward. But without the right structure, what starts with
As a retailer, you’ve dedicated years, if not decades, to building a business you can be proud of. You’ve curated products, fostered customer relationships, and navigated the ever-changing tides of the market. But what happens to your legacy when you’re ready to retire or, heaven forbid, something unexpected happens? If
HFA Chief HR Strategist, Tracy Jackson, gives you simple steps to ensure you are building a solid bench of leaders for your succession planning.
Joining an established furniture retail sales team can feel daunting for a new associate. Walking into a showroom with seasoned
Most furniture retailers are sitting on a goldmine and don’t even realize it. If you have a list of customer
Running a furniture store today isn’t easy. Shoppers have endless options, and they’re scrolling, searching, and comparing before they even
The retail landscape is more competitive and dynamic than ever, especially in the furniture space. Retailers invest significant resources to
Ever wonder why so many shoppers visit your website, browse sofas or mattresses, and then leave without making a purchase?
Coaching That Closes: How to Develop High-Performing Sales Associates Great sales teams aren’t built by chance, they’re coached with intention. In today’s furniture retail
Selling Like a “Million-Dollar Writer” What separates a good sales associate from a true million-dollar writer? It’s not luck, and it’s not just traffic.
MEMBER-ONLY DISCUSSION: Sales Management Connect with fellow HFA member retailers to exchange insights, challenges, and successes in navigating family business
Great sales teams aren’t built by chance, they’re coached with intention. In today’s furniture retail environment, sales leaders must strike
