Every retail furniture store has that one sales associate—charismatic, confident, and consistently at the top of the leaderboard. Their closing ratio is impressive, their product knowledge is unmatched, and customers often ask for them by name. Naturally, this top performer seems the perfect choice when it’s time to fill a
Defining Roles, Purpose, and a Path to Leadership Bringing a son, daughter, or younger family member into your retail furniture
In furniture retail, delivery damage isn’t just a logistical hiccup—it’s a broken promise. The customer’s excitement turns to disappointment, the
Longevity is one of the most defining shifts of our time. Americans are living longer, healthier lives than ever before,
The second National Furniture Safety Week is underway, with nearly 200 home furnishings companies participating. Furniture Safety Week aims to
The trade relationship between the US and China has been marked by a history of escalation and negotiation on several
Developing Tomorrow’s Leaders Today The long-term success of every retail business depends on one thing: its people. Preparing the next generation of leaders isn’t
Navigating Leadership in a Family Business Stepping into greater responsibility within a family business comes with unique opportunities—and its own set of challenges. From
The long-term success of every retail business depends on one thing: its people. Preparing the next generation of leaders isn’t
MEMBER-ONLY DISCUSSION: Family Business Dynamics Connect with fellow HFA member retailers to exchange insights, challenges, and successes in navigating family
