In retail today, delivery operations are not just a logistical necessity — they are a front-line component of customer satisfaction, brand reputation, and risk management. Retailers face a critical decision: operate their own delivery fleet (in-house) or partner with third-party providers. While each approach offers advantages, third-party delivery teams provide
In the home furnishings industry today, the customer experience doesn’t end at checkout—it’s delivered to the door. Retailers are increasingly emphasizing the final mile because that’s where lasting impressions are made, brand reputations are reinforced, and loyalty is earned. At UST, we’ve spent more than two decades perfecting final-mile delivery
How Furniture Retailers Win Online in 2026 Walk into any furniture store today, and you can sense how dramatically the
The David vs. Goliath Story is Changing If you’ve been in furniture retail for more than a decade, you remember
The Home Furnishings Association (HFA) is aware that many retailers have been following the recent news regarding Costco’s tariff lawsuit,
Many retail buying journeys begin online through research, browsing, comparison, or early product discovery. Shoppers expect digital guidance before they
Ever wonder why so many shoppers visit your website, browse sofas or mattresses, and then leave without making a purchase?
The Right Way to Use AI in Retail Marketing (and What to Avoid) Artificial intelligence is rapidly reshaping marketing and its impact on retail
Building a Brand Shoppers Believe In: Authentic Storytelling Today’s furniture shoppers buy from brands they trust. In this live event and Q&A, industry leaders
