In retail today, delivery operations are not just a logistical necessity — they are a front-line component of customer satisfaction, brand reputation, and risk management. Retailers face a critical decision: operate their own delivery fleet (in-house) or partner with third-party providers. While each approach offers advantages, third-party delivery teams provide
In the home furnishings industry today, the customer experience doesn’t end at checkout—it’s delivered to the door. Retailers are increasingly emphasizing the final mile because that’s where lasting impressions are made, brand reputations are reinforced, and loyalty is earned. At UST, we’ve spent more than two decades perfecting final-mile delivery
As the policy landscape around tariffs continues to evolve, the Home Furnishings Association is closely monitoring developments that may affect
As 2025 winds down, the home furnishings retail industry continues to monitor significant developments around the IEEPA (International Emergency Economic
On December 10, the U.S. Department of Justice (DOJ) submitted a key response in the Court of International Trade (CIT)
November 20, 2026 – Carmichael, CA – The Home Furnishings Association (HFA) is excited to announce its 2026 Slate of
Mattress and furniture retailers in California and Rhode Island should prepare for upcoming adjustments to the mattress recycling fee, scheduled
Shaping the Customer Experience with Consumer Study Data Step into the shoes of today’s furniture shopper and discover what truly shapes their in-store experience.
Immersive Retail: Inspiring Customers with 3D, AR & VR Today’s most successful furniture retailers aren’t replacing personal service with technology, they’re using it to
