There’s little room for error in today’s tug of war between online giants and brick-and-mortar furniture retailers. The latter need to be at the top of their game, leveraging the unique, but often hidden strengths that each employee possesses to gain a competitive advantage. Unfortunately, Lorri Kelley, former president of
Howell Furniture, Brakenridge Furniture, Greg Crowley of Crowley Furniture & Mattress and Joe Bright of Dunk & Bright Furniture have won the Home Furnishings Association’s top awards for 2019. Each award was being presented in the recipient’s flagship store, beginning January 6. Howell Furniture, based in Beaumont, Texas, is the
When John Egger started Profitability Consulting Group 20 years ago, he expected the bulk of his clients to be struggling furniture retailers trying to turn around their businesses. Just the opposite. Most of Profitability Consulting’s clients were and remain successful retailers smart enough to know they can do even better
IMC and America’s Mart Combine Forces International Market Centers and AmericasMart in Atlanta have entered into an agreement to form the world’s largest owner and operator of premier showroom space. Financial terms of the transaction were not disclosed. The combined corporate entity, which will operate under the name “International Market
Roseville, CA (September 18, 2017) – Today the Home Furnishings Association (HFA) and PERQ announced a strategic partnership to provide PERQ’s technology platform to HFA retail members at negotiated discounts. Enjoy the PERQ’s PERQ’s technology platform provides a web engagement tool that helps retailers win the website experience the same
As people are beginning to return to their homes and businesses along the Gulf Coast and Florida to assess the aftermath of Hurricane’s Harvey and Irma – from wind damage to the unprecedented flooding, HFA has coordinated a list of resources to guide your recovery and assist in assessing damages.
High Point, NC, April 22, 2017 — The Home Furnishings Association (HFA) held an invitation-only meeting today, the first day of the Spring High Point Market, to talk about the Border Adjustment Tax proposal that’s the centerpiece of the House Republican comprehensive tax reform plan being spearheaded by Speaker of
The Home Furnishings Association (HFA) is proud to announce the winners of its 2017 Retailer of the Year awards, which celebrates retailers who exhibit exceptional examples of philanthropy, technology, customer experience, mentoring, sustainability and store design/merchandising. Father and son duo, David and Brad Schweig, of Sunnyland Outdoor Furniture in Dallas
Today, customers are not just comparing prices, they are comparing experiences. Especially in furniture and mattress retail, where purchases are
The Customer Journey is No Longer Linear Picture this scenario: A customer sees your sectional sofa on Instagram. She clicks
In retail home furnishings, many salespeople believe the key to closing more sales is knowing every detail about every product
Nearly 40% of U.S. consumers are non-prime, and their needs shape how they research and shop with furniture merchants.1 New
Inventory management plays a big role in customer satisfaction. Inventory management should be designed to monitor product availability, but thanks
Coaching That Closes: How to Develop High-Performing Sales Associates Great sales teams aren’t built by chance, they’re coached with intention. In today’s furniture retail
Selling Like a “Million-Dollar Writer” What separates a good sales associate from a true million-dollar writer? It’s not luck, and it’s not just traffic.
MEMBER-ONLY DISCUSSION: Sales Management Connect with fellow HFA member retailers to exchange insights, challenges, and successes in navigating family business
Great sales teams aren’t built by chance, they’re coached with intention. In today’s furniture retail environment, sales leaders must strike
