It has been projected that somewhere between the years 2045-2050, the USA will no longer have a majority race. This demographic shift is due to several factors, including birth rates by race, the increase in multi-racial people, immigration patterns, etc. In addition, the expectations and attitudes of consumers and employees
Employee retention is a critical challenge for home furnishings retailers. You rely on the skills and knowledge of your employees to provide quality customer service, maintain strong relationships with suppliers, and stay on top of industry trends. However, high turnover rates can disrupt operations, lead to declining customer satisfaction, and
In the home furnishing industry, customers want to be seen and treated as unique individuals during their furniture buying experience. The same is true for your employees. They want to know that you are invested in their career, given opportunities to develop and sharpen their skills, and appreciated for their
In the home furnishing industry, many stores are similar. What differentiates you from others is your pricing strategy, product mix, and customer experience. The same thought process for products and services pricing philosophy should be applied when creating your employee compensation strategy for retail. Your employee compensation strategy is how
Get an in-depth look at all the features, benefits, and resources that come free with the HFA Human Resources Portal. Discover how this comprehensive HR solution can save your business time, money, and stress!
Streamline your HR processes and reduce stress! Learn how the HFA Human Resources Portal Employee Handbook Tool can help you create an employee handbook in no time. Get access to this amazing tool now, as free member benefit.
With the HFA HR Portal, you can access state and federal labor law posters free of charge. Discover how this comprehensive HR solution can save your business time, money, and stress! Get an in-depth look at all the features, benefits, and resources included with the HFA Human Resources Portal.
Tracy Jackson, HFA HR Strategist, discusses a great way to invest in your employees and the benefits of implementing a wellness program for your organization.
Most people outside of the home furnishing industry have a distorted view of the fantastic and vast career options that exist within the industry. Exposure to opportunities and career potential can improve the desirability and availability of talent. One way to increase the pool of viable candidates is to create
It’s not easy having difficult conversations at work. Tracy Jackson, HFA HR Strategist will help prepare you for these conversations.
Winning the hearts and loyalty of customers takes more than just offering attractive products or competitive pricing. It demands a
The David vs. Goliath Story is Changing If you’ve been in furniture retail for more than a decade, you remember
The Home Furnishings Association invites the industry to join us at High Point Market for a special celebration honoring the
The Customer Journey is No Longer Linear Picture this scenario: A customer sees your sectional sofa on Instagram. She clicks
The start of the new year brings important updates on trade policy that directly affect the home furnishings industry. As
Chasing volume is no longer enough in retail today. Sustainable profitability comes from disciplined, high-impact decisions about assortment, floor space, inventory, and capital allocation.
Coaching That Closes: How to Develop High-Performing Sales Associates Great sales teams aren’t built by chance, they’re coached with intention. In today’s furniture retail
MEMBER-ONLY DISCUSSION: Sales Management Connect with fellow HFA member retailers to exchange insights, challenges, and successes in navigating family business
Great sales teams aren’t built by chance, they’re coached with intention. In today’s furniture retail environment, sales leaders must strike
