Where failure is alien Growing up, Bill Glenn always wanted to be a pilot. Fifty-one years later he’s still selling furniture—and loving it. This is a story about Bill Glenn and his family-run furniture store in Roswell, N.M. At least it will be after we acknowledge the elephant in the
Turns out you can go home again. It just takes a lot of hard work to rebuild your family furniture store. Just ask Trevor McAllister. Looking back there were clues. No sirens or flashing blue lights, just subtle cues that maybe the retail furniture business wasn’t going to be so
The first thing you need to know about The Farmhouse Store, the wildly popular furniture store of celebrities, Millennials and every consumer in between, is that it was never supposed to be a furniture store. Ed Menapace started out raising “our baby”, as he lovingly calls his store, as a
May you never be satisfied Two retailers, two stories. By her own admission, Cynthia Heathcoe is the New Kid on the Block (minus the gold chains and ball cap askew). Her store in Palm Beach Gardens, Fla., continues to gain traction with fans of contemporary furniture’s clean lines. By contrast,
Jake Jabs knows a little about guitars, and even more about furniture. For more than half a century he’s been excelling at both. His first business lesson? That’s easy. Jake Jabs remembers walking through downtown Bozeman, Mont., wondering why the city’s lone music store wasn’t selling guitars. It was 1955
Josh Hudson took over the family business when it was on its last leg. These days, Hudson’s Furniture is running strong. It’s 4:30 in the morning and the alarm on Josh Hudson’s phone by his bed goes off. Actually, it’s not an alarm. This morning it’s Tim Ferriss filling the
New address—same appeal After 91 years in the same location, Boone’s Furniture & Gifts finally moved in 2006. Looking back, Joel and Julie Isley wonder what took them so long. Out-of-towners passing through Gibsonville, N.C. (pop. 6,921) see a downtown packed with enough quaint shops and tree-lined streets to fill
The residents of Altus, Okla., expect big-city service from their retailers. Every day Charlene Firth and H&H Furniture deliver. Some people are born into the home furnishings business. Some find their way in through marriage. Still others start out at the bottom and slowly work their way up to signing
The Sofa Store: To stand out, keep it simple. Good branding communicates what you stand for as a business. That branding can be communicated verbally or visually. Retail designer Martin Roberts’ series on logo design’s he’s helped recreate for home furnishings retailers ends this week with The Sofa Store in
Steve Kidder is always on the move and has no intention of slowing down It is snowing in Vermont and Steve Kidder is sitting in his office, which looks a lot like a Ford F150 pickup truck, ready to start his day. It’s barely 9 a.m. and already Kidder has
In furniture retail, most sales are lost to the power of uncertainty, and this uncertainty often centers around affordability and
Home furnishings retailers should be paying close attention to a major new trade development out of Washington. On March 11,
Why Data-Driven Sourcing Is Becoming Non-Negotiable On April 2, 2025, President Trump announced sweeping new import tariffs that immediately reshaped
In a price-driven retail environment, it’s easy to assume customers won’t spend beyond the lowest advertised price. In furniture retail,
Furniture shopping has evolved into a fluid, hybrid experience. Today’s consumers move seamlessly between online browsing and in-store visits, gathering
AI & Retail Transformation: Your Roadmap to Smart Adoption The technology landscape for home furnishings retailers is evolving fast. For furniture retailers, simply adopting
AI is no longer just powering search bars and chatbots. New agentic AI experiences are changing how shoppers discover, evaluate, and buy products online. For
MEMBER-ONLY DISCUSSION: Technology Connect with fellow HFA member retailers to exchange insights, challenges, and successes in using technology and AI
