Leadership & Management

Blockchain Technology Concept, Revolutionizing Industries, Exploring the Boundless Potential of Blockchain Technology for Secure, Decentralized Transactions and Immutable Digital Data Management
Lightspeed Commerce
The Ins and Outs of Cloud ERP and POS Integrations

Home and furniture retailers managing multiple locations or expanding their operations need tools that simplify and unify their workflows. Keeping various applications integrated is a must when they are in place. This is where a cloud ERP and POS integration comes into play. Bringing ERP and POS systems together creates

Happy middle aged business woman executive ceo leader discussing project management planning strategy working with diverse colleagues company team at office corporate board group meeting
imagine.io
What Furniture Retail Leaders Can Learn from The One Minute Manager

Simple, powerful leadership principles that drive performance and engagement on the sales floor and beyond. Whether you’re managing a large retail floor, a regional chain of home furnishings stores, or a small family-owned business, the demands on today’s retail leaders have never been greater. Between staffing challenges, customer expectations, and

Leader vs manager. White two street signs with arrow on metal pole with word Leader and Manager. Directional road. Crossroads Road Sign, Two Arrow. Blue sky background.
Home Furnishings Association
Leadership vs. Management: Why Understanding the Difference Matters

In a retail furniture store, layouts are constantly refreshed, delivery deadlines are tight, and customer expectations are always evolving—it’s easy to get caught up in the day-to-day operations. As a retail leader, you might focus on schedules, solving customer issues, and keeping inventory on track. All of that is essential,

colleagues having a meeting sitting at a white table.
Home Furnishings Association
How Retail Leaders Can Improve Their Communication Skills

The success of your business often hinges on the people working the floor, managing deliveries, handling customers, and selling products. And the glue that holds it all together? Communication. Whether you’re the owner of a family-run store, a sales manager overseeing a large showroom, or a warehouse lead managing operations, your

A young business woman making decisions with question marks. makde with Freepik.com
Home Furnishings Association
A Practical Guide for Making Difficult Decisions

Decision-making is a daily responsibility when you are an owner or manager in a home furnishings business. However, not all decisions are created equal. Some are routine—adjusting a store display, scheduling a team member, and ordering top-selling inventory. Others, however, carry much more weight: Should we expand to a second

Burnout, stress and business woman overworked from too much, work overload and pressure marketing corporate company. Time management, frustrated and tired employee in digital agency office building
Home Furnishings Association
Nurturing Leadership: A Guide to Preventing Manager Burnout

In today’s retail landscape, where demands are constantly increasing and productivity is key, the role of a manager has become more crucial than ever. Often seen as the backbone of an organization, managers bear the responsibility of driving their teams toward success and ensuring that the business thrives in an

Five people, average age 35, average race caucasian, holding a golden trophy in a furniture store.
Home Furnishings Association
From Star Seller to Store Leader: How to Turn Top Performers into Leaders

Every retail furniture store has that one sales associate—charismatic, confident, and consistently at the top of the leaderboard. Their closing ratio is impressive, their product knowledge is unmatched, and customers often ask for them by name. Naturally, this top performer seems the perfect choice when it’s time to fill a

Businessman making poor decisions in business. Man shouting as other men are jumping off a cliff.
Home Furnishings Association
7 Common Leadership Mistakes and How to Fix Them

In the dynamic world of home furnishings retail, effective leadership isn’t just a nice-to-have—it’s critical to success. Whether running a single showroom or overseeing multiple locations, your ability to lead your team directly impacts customer satisfaction, sales performance, and employee retention. Yet even the most experienced store owners and managers

A computer point of sales system inside a bustling furniture store on a sunny afternoon. The sales person is a Caucasian female, 35 years old, with blonde hair in a ponytail, wearing a blue blouse and black slacks, assisting a customer. Created by Freepik.com
HomeSource Systems
Bridging the Gaps: Technology Purpose Built for the Retail Industry

Independent retailers have always faced complexity. From managing vendor relationships to tracking inventory and delivering a consistent customer experience, the day-to-day demands have grown. Most retailers have some software in place. A point-of-sale system might live in one platform, inventory in another, or maybe a digital catalog from one or

Evoneer graphic showing AI search
Evoneer
Meet Evoneer: The AI Platform Built for Retailers

Why Generative AI Is Becoming a Must on the Sales Floor Retailers today are surrounded by data, but getting clear answers takes too long. At Evoneer, we’re building a new layer for modern retail work: a unified platform of generative AI copilots that make operations smarter, faster, and more connected.

You might also like

More From The HFA

  Stop the Loss: Proven Strategies to Cut Damage and Returns Furniture damage and customer returns don’t just cut into profits, they can also weaken

Register To Attend

  Smart Buying Strategies for Better Inventory Decisions Making the right inventory decisions can be the difference between record sales and costly overstocks. This session

Register To Attend
Photo of an Award
Pillar Adwards

What are the Pillar Awards? Presented by the Home Furnishings Association, the Pillar Awards celebrate the home furnishings industry’s highest

Join Us