Member Stories

Matt Pridemore’s Life-Changing “Call” Last week I found myself traveling to Valdosta, GA to present one of the Home Furnishings Association’s Retailer of the Year awards. Matt Pridemore is HFA’s 2023 Emerging Star Award recipient. He owns many Badcock Home Furniture and More franchise stores (his first was the store
You might also like

In retail today, delivery operations are not just a logistical necessity — they are a front-line component of customer satisfaction,

Stop Letting Warehouse Profits Slip Away Ignoring critical warehouse KPIs means leaving profit scattered across the warehouse floor. It’s not

Shopping for furniture is a universal experience, yet the way different generations approach this process varies significantly. From Gen Z

On September 29, 2025, the White House announced sweeping tariffs under Section 232 targeting imports of timber, wood products, furniture, and cabinetry.

For small and mid-sized furniture retailers in the U.S., the old rule “buy deep to get a better price” has
More From The HFA

Navigating Leadership in a Family Business Stepping into greater responsibility within a family business comes with unique opportunities—and its own set of challenges. From

Stop the Loss: Proven Strategies to Cut Damage and Returns Furniture damage and customer returns don’t just cut into profits, they can also weaken

Stepping into greater responsibility within a family business comes with unique opportunities—and its own set of challenges. From managing generational

Furniture damage and customer returns don’t just cut into profits, they can also weaken customer satisfaction and long-term loyalty. In








