CITY Furniture has built its business on three clear values: style, value, and customer experience. The Florida-based company got its start in the 1970s as Waterbed City. Since then, it has grown into a top home furnishings retailer with 24 showrooms and a strong e-commerce business. The team is always
We’ve worked with many top 100 furniture retailers, and while each has its own approach, they all share a common goal: creating a memorable customer experience that drives sales. Balancing this with cost control can be challenging, and introducing new tech—especially 3D—can feel daunting. However, when creating a winning game
Are stores still important? The resounding answer is yes, but they are more effective when supported with in-store and online digital experiences. Buying furniture has evolved into a multifaceted experience that seamlessly integrates digital and physical elements. The recently released 3D Cloud Furniture Shopping Trends Study 2024 delves into these
Imagine going back to 1990 when the internet was emerging. Furniture retailers relied heavily on newspapers, radio, and TV. Everyone was reading newspapers, watching TV, and listening to local radio to learn about what was happening in the world — and furniture trends, offers, and sales. Shopping for furniture was
At 8 a.m., Sarah opens Instagram, coffee in hand. Two hours later, she has ten screenshots saved and a plan
Last-mile delivery has become one of the most critical aspects of retail success. Customers expect fast, reliable, and professional delivery
Simple, powerful leadership principles that drive performance and engagement on the sales floor and beyond. Whether you’re managing a large
For small and mid-sized furniture retailers in the U.S., the old rule “buy deep to get a better price” has
A 50-day study on furniture imports that could reshape the competitive landscape for U.S. retailers. While details remain limited, the
Navigating Leadership in a Family Business Stepping into greater responsibility within a family business comes with unique opportunities—and its own set of challenges. From
Stop the Loss: Proven Strategies to Cut Damage and Returns Furniture damage and customer returns don’t just cut into profits, they can also weaken
Stepping into greater responsibility within a family business comes with unique opportunities—and its own set of challenges. From managing generational
Furniture damage and customer returns don’t just cut into profits, they can also weaken customer satisfaction and long-term loyalty. In
