customer experience technology

Customer Journey Insights from 2024 Furniture Shopping Trends Study

Are stores still important? The resounding answer is yes, but they are more effective when supported with in-store and online digital experiences. Buying furniture has evolved into a multifaceted experience that seamlessly integrates digital and physical elements. The recently released 3D Cloud Furniture Shopping Trends Study 2024 delves into these

Holographic image in a furniture store.
Avataar
The Future of Store Design: Transform Retail Merchandising with 3D & AR

In the competitive furniture retail world, capturing customers’ attention and delivering exceptional shopping experiences are critical to success. Traditional merchandising approaches have limitations and often leave retailers needing help to engage customers and boost sales. Thanks to technology, furniture retailers can overcome many challenges and modernize their stores in line

Tidal wave at sunset
Renaissance
Change vs. Evolution and the Power of AI for Retailers

Change is the new normal. Most fear it. Many fight it. Few embrace it. Regardless of your relationship with change, one thing is clear. It is unavoidable. When it comes to marketing, change is necessary. To remain competitive in the retail industry, businesses must keep pace with customer expectations and

Salesperson with clipboard helping a family shop.
Wondersign
Your Customer Experience Game Changer

The holy grail of retail – everyone is looking for the game changer for their customer experience. The question is: How can you let your guests experience products that aren’t physically present? Before 2020, virtual reality headsets created a lot of buzz. Now, even with tons of sanitizer, they’re an

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Photo of an Award
Pillar Adwards

What are the Pillar Awards? Presented by the Home Furnishings Association, the Pillar Awards celebrate the home furnishings industry’s highest

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