Home is where the heart is—and it’s as unique as the people who live in it. From functional minimalism to bold design statements, interior design, home décor, and organization reflect personal tastes and lifestyles, driving growth in these sectors globally and in the US. North America alone accounts for $60
eCommerce success hinges on more than just having an online storefront—it requires a seamless, scalable, and customer-centric platform. The shift to advanced eCommerce platforms is not just a trend; it’s a necessity for businesses aiming to meet evolving consumer expectations. We will explore how platform optimization transforms the customer experience,
Customer expectations are higher than ever. Equipping a sales team with tools to elevate customer satisfaction is not only a good idea – it’s essential. Leveraging technology like a sales support app is a simple and powerful way to enhance efficiency and accuracy while improving the overall customer experience, which
We’ve worked with many top 100 furniture retailers, and while each has its own approach, they all share a common goal: creating a memorable customer experience that drives sales. Balancing this with cost control can be challenging, and introducing new tech—especially 3D—can feel daunting. However, when creating a winning game
Shopping for furniture and other home goods has evolved significantly, raising the bar regarding consumer experience. Let’s introduce the “chofa,” a sofa with a chaise on one end, to discuss my personal shopping journey and its implications for e-commerce in both B2C and B2B sectors. The shopping process involves gathering
Are stores still important? The resounding answer is yes, but they are more effective when supported with in-store and online digital experiences. Buying furniture has evolved into a multifaceted experience that seamlessly integrates digital and physical elements. The recently released 3D Cloud Furniture Shopping Trends Study 2024 delves into these
In the competitive furniture retail world, capturing customers’ attention and delivering exceptional shopping experiences are critical to success. Traditional merchandising approaches have limitations and often leave retailers needing help to engage customers and boost sales. Thanks to technology, furniture retailers can overcome many challenges and modernize their stores in line
Change is the new normal. Most fear it. Many fight it. Few embrace it. Regardless of your relationship with change, one thing is clear. It is unavoidable. When it comes to marketing, change is necessary. To remain competitive in the retail industry, businesses must keep pace with customer expectations and
The holy grail of retail – everyone is looking for the game changer for their customer experience. The question is: How can you let your guests experience products that aren’t physically present? Before 2020, virtual reality headsets created a lot of buzz. Now, even with tons of sanitizer, they’re an
Shopping for furniture online can be an exciting yet challenging experience. While the convenience and variety offered by digital storefronts
Today’s customers are smart and looking for more than good furniture at great prices. What if we told you there
Top 100 retailer and HFA Member Bob’s Discount Furniture has set a new benchmark with its innovative flagship store in
As eCommerce grows, online merchandising has become a key element in driving both customer engagement and sales. Far more than
According to a 2024 survey, 86% of consumers start their research online. This statistic highlights the importance of providing furniture
Generational Consumer Buying Trends for 2025 Our expert panel will delve into the ever-changing landscape of consumer buying habits, focusing on how generational preferences and
Government Affairs Impacting the Home Furnishings Industry in 2025 Stay informed and prepared for 2025 with an exclusive webinar featuring HFA lobbyists as they share
Discover how to ensure your business remains compliant, competitive, and well-informed about the legislative policies shaping the home furnishings industry.
Learn how to optimize your customer journey, integrate technology solutions, and develop a retail model that meets the expectations of
