Approximately 40% of the U.S. population has less-than-perfect credit1, with credit scores that range from 550-700 amid the broader FICO scale of 300-850. Although these everyday Americans typically have dependable and full-time income, they fail to meet the criteria of prime lenders. When a prime lender declines credit for these
ECommerce is a vital part of how consumers purchase right now! As just one example, online sales represented over 90% of the growth in the furniture industry overall in 2022. So many businesses have embraced this powerful new selling tool, offering online shopping through eCommerce-geared websites. But are you fully
Consumer expectations have changed dramatically in recent years. While basics like the quality of service, product, and pricing were always essential, customers today use much broader benchmarks to measure their overall shopping experience. They now demand an ‘Amazon experience’ every time they shop, impacting all retailers, brick and mortar and
Learn how to create loyal customers with these tips for enhancing the shopping experience by Steve Greenberg with SpaceRX. Explore design and merchandising strategies that will make your store stand out from the competition and keep customers coming back.
In a world before showroom technology, often the efforts spent on customers went out the showroom doors with them. Today, retailers leveraging in-store technology to track customers and build shopping carts generate valuable data. Research shows that with follow-up or targeted marketing, approximately 20% of initially unsold customers can become
Changing patterns of consumer behavior means furniture retailers now, more than ever, need to focus on engaging more deeply with their customers to build loyalty, drive in-store and online traffic, and uncover a steady flow of sales and marketing opportunities. New research by Package AI investigates the role of engagement
In the time it takes my teenager to flip from one TikTok to another, the economy has gone from boom town to empty pickle barrel, and the world is in a flat spin headed out to sea. Blame whomever you like for the predicament we find ourselves marinating in: China,
If you are an avid reader of my blog – thank you for your loyalty – you’d know that my family went to Switzerland over the Thanksgiving break. Ever been to Switzerland? It’s ludicrously expensive for everything! We bought a pint of water for seven American dollars – Insane. When
Report: Even the slightest hiccup can send customers to your competitor It’s hardy new that customers demand engaging and relevant interactions and conversations across all channels when shopping in your furniture store. But how demanding are they? Sixty-three percent say it only takes one bad shopping experience to turn them
How To Turn Your Quiet Quitters Into Actively Engaged Team Members If you are in the retail Furniture Industry, it’s
We here at Mosswood bring decades of expertise in business operations, recruitment, and HR, serving as providers and insiders to
Getting a sofa from the point of sale to a customer’s living room smoothly — and profitably — isn’t always
Is your company struggling to attract and retain top talent? You’re not alone. The job market has undergone significant changes
The digital landscape is constantly in flux, evolving and transforming at an unprecedented pace. As we enter 2024, the importance
Drive Traffic with Data Insights There is untapped potential for driving traffic to your store by using the data you collect. Industry experts will share
Evaluating the Cost of Delivery Join leading industry experts who will share insights on key cost drivers, efficiency measures, technology usage, and outsourcing options for
