After struggling to achieve its vision of placing the customer at the heart of its operations with its current delivery management solution, the Dufresne Spencer Group (DSG) switched to Package.ai. Its customer satisfaction interactions have transformed, resulting in impressive operational efficiencies and cost savings. Just three months after Ashley Furniture
Inventory management is the key to your cash flow and your store’s success. You spend more money on inventory than
In 2025, the Home Furnishings Association continued to be a unified voice for furniture retailers, advocating for policies that protect
In furniture buying today, shoppers are more informed, selective, and skeptical than ever before. They’re not simply buying a sofa
When service contracts are presented alongside customer furniture selection, they feel natural and valuable. When they are saved for the
Earlier today, the U.S. Supreme Court ruled (6–3) that the International Emergency Economic Powers Act (IEEPA) does not grant the
Join Peter Theran and Steve Fodor, LCB, MCS, Founder and CEO of Customs Services & Solutions, for a practical discussion on IEEPA tariffs, refund developments,
Chasing volume is no longer enough in retail today. Sustainable profitability comes from disciplined, high-impact decisions about assortment, floor space, inventory, and capital allocation.
