After struggling to achieve its vision of placing the customer at the heart of its operations with its current delivery management solution, the Dufresne Spencer Group (DSG) switched to Package.ai. Its customer satisfaction interactions have transformed, resulting in impressive operational efficiencies and cost savings. Just three months after Ashley Furniture
At 8 a.m., Sarah opens Instagram, coffee in hand. Two hours later, she has ten screenshots saved and a plan
In today’s retail landscape, where demands are constantly increasing and productivity is key, the role of a manager has become
On October 10, 2025, U.S. Customs and Border Protection (CBP) issued CSMS # 66492057 to implement guidance around Proclamation 10976, which
Supply chain visibility has never been more critical for furniture retailers, wholesalers, and manufacturers. The home furnishings industry highly depends
On September 29, 2025, the White House announced sweeping tariffs under Section 232 targeting imports of timber, wood products, furniture, and cabinetry.
Navigating Leadership in a Family Business Stepping into greater responsibility within a family business comes with unique opportunities—and its own set of challenges. From
Stop the Loss: Proven Strategies to Cut Damage and Returns Furniture damage and customer returns don’t just cut into profits, they can also weaken
Stepping into greater responsibility within a family business comes with unique opportunities—and its own set of challenges. From managing generational
Furniture damage and customer returns don’t just cut into profits, they can also weaken customer satisfaction and long-term loyalty. In
