Customer Satisfaction

Man marking a cartoon happy face.
Package.ai
How DSG Reduced Failed Deliveries & Transformed Customer Satisfaction

After struggling to achieve its vision of placing the customer at the heart of its operations with its current delivery management solution, the Dufresne Spencer Group (DSG) switched to Package.ai. Its customer satisfaction interactions have transformed, resulting in impressive operational efficiencies and cost savings. Just three months after Ashley Furniture

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