As someone with over 25 years of experience in the retail industry, leading performance groups and talking to retailers about best practices and financial metrics, I’ve witnessed firsthand the transformative shift from traditional customer engagement methods to what I now champion as using innovative customer experience (CX). Today, I want
NFM’s Shane Pohlman is not just a leader in the home furnishings industry; he’s a game-changer who brings a vibrant
Attracting and retaining customers is paramount to success in the retail furniture industry. Traditional financing models can be exclusionary; in
The Future of E-commerce: A Case Study of a Virtual Showhouse with 12 Celebrated Interior Designers of USA with overall
Are stores still important? The resounding answer is yes, but they are more effective when supported with in-store and online
The retail customer experience is the shopper’s overall impression of your store and is not just about selling products. It’s
Maintaining Financial Strength: PART 2 Maximizing Revenue Streams and Strategic Growth In the second part of our webinar series on maintaining financial strength, we dive
Maintaining Financial Strength: PART 1 Achieving Financial Stability and Cash Flow In this first part of our webinar series on maintaining financial strength, join industry
