In the home furnishings industry today, the customer experience doesn’t end at checkout—it’s delivered to the door. Retailers are increasingly emphasizing the final mile because that’s where lasting impressions are made, brand reputations are reinforced, and loyalty is earned. At UST, we’ve spent more than two decades perfecting final-mile delivery
HFA member City Furniture became the first furniture retailer in the U.S. to announce the pre-order of five all-electric Tesla semi trucks, marking the next step in the company’s innovative “green” approach to all facets of its business. “We expect all-electric trucks to change the playing field in the years
More important, what should they do? At a peer group meeting of eight successful construction industry CEOs years ago, the
What Home Furnishings Retailers and Importers Need to Know The U.S. Consumer Product Safety Commission (CPSC) is moving forward with
Nearly 40% of U.S. consumers are non-prime, and their needs shape how they research and shop with furniture merchants.1 New
As the policy landscape around tariffs continues to evolve, the Home Furnishings Association is closely monitoring developments that may affect
Strengthen Your Business While Preserving Family Harmony Compensation planning in a retail furniture business often feels more like an art
Shaping the Customer Experience with Consumer Study Data Step into the shoes of today’s furniture shopper and discover what truly shapes their in-store experience.
Immersive Retail: Inspiring Customers with 3D, AR & VR Today’s most successful furniture retailers aren’t replacing personal service with technology, they’re using it to
