In the home furnishings industry today, the customer experience doesn’t end at checkout—it’s delivered to the door. Retailers are increasingly emphasizing the final mile because that’s where lasting impressions are made, brand reputations are reinforced, and loyalty is earned. At UST, we’ve spent more than two decades perfecting final-mile delivery
HFA member City Furniture became the first furniture retailer in the U.S. to announce the pre-order of five all-electric Tesla semi trucks, marking the next step in the company’s innovative “green” approach to all facets of its business. “We expect all-electric trucks to change the playing field in the years
As the policy landscape around tariffs continues to evolve, the Home Furnishings Association is closely monitoring developments that may affect
In retail home furnishings, many salespeople believe the key to closing more sales is knowing every detail about every product
Running a furniture store today isn’t easy. Shoppers have endless options, and they’re scrolling, searching, and comparing before they even
In furniture retail, most sales are lost to the power of uncertainty, and this uncertainty often centers around affordability and
The G.R.O.W. Sales Coaching Model Part 2 There is nothing more valuable to ANY business than its people. And yet,
Coaching That Closes: How to Develop High-Performing Sales Associates Great sales teams aren’t built by chance, they’re coached with intention. In today’s furniture retail
Selling Like a “Million-Dollar Writer” What separates a good sales associate from a true million-dollar writer? It’s not luck, and it’s not just traffic.
