In today’s retail landscape, where demands are constantly increasing and productivity is key, the role of a manager has become more crucial than ever. Often seen as the backbone of an organization, managers bear the responsibility of driving their teams toward success and ensuring that the business thrives in an
Every retail furniture store has that one sales associate—charismatic, confident, and consistently at the top of the leaderboard. Their closing ratio is impressive, their product knowledge is unmatched, and customers often ask for them by name. Naturally, this top performer seems the perfect choice when it’s time to fill a
In the dynamic world of home furnishings retail, effective leadership isn’t just a nice-to-have—it’s critical to success. Whether running a single showroom or overseeing multiple locations, your ability to lead your team directly impacts customer satisfaction, sales performance, and employee retention. Yet even the most experienced store owners and managers
A recent California jury verdict has sent a clear message to employers: when it comes to workplace concerns and adverse employment actions, thorough HR documentation isn’t just good practice—it’s essential. In Valla v. Dignity Health Et Al. (Superior Court of California, County of Los Angeles, June 2025), A single-plaintiff retaliation
Managing remote employees has become a reality for many businesses, including home furnishings retailers. What started as a temporary measure during the pandemic has evolved into standard practice, with some employees working fully remote, others in a hybrid model, and some still on-site. For retailers balancing in-person sales teams with
A Key Resource for Furniture Retailers Managing human resources can be a daunting challenge for small businesses and independent furniture retailers. Keeping up with ever-changing HR laws and regulations, handling compliance requirements, and addressing employee needs often require more time and expertise than many retailers can spare. Recognizing these challenges,
As business owners and managers, we understand the importance of consistently driving excellence within our organizations. After all, our success depends on the performance and contributions of our employees. One powerful tool that can help us achieve this goal is the employee performance review process. However, traditional, one-size-fits-all performance reviews
Effective employee management is essential for any business, as managing employees effectively can lead to better productivity, higher job satisfaction, and a positive organizational culture. HR managers and business owners should take the time to understand the basics of effective employee management to ensure they can lead their employees toward
How To Turn Your Quiet Quitters Into Actively Engaged Team Members If you are in the retail Furniture Industry, it’s likely that your year-over-year sales are off by at least 10% to 15%, if not 20% or more. WHY? THERE ARE A MULTITUDE OF REASONS- Inflation, high interest rates, decreasing
We here at Mosswood bring decades of expertise in business operations, recruitment, and HR, serving as providers and insiders to companies of all sizes and various industries. Our extensive experience has identified four effective hiring attributes that lead to hiring success and employee retention. Discover the secrets of companies that
Decision-making is a daily responsibility when you are an owner or manager in a home furnishings business. However, not all
The Home Furnishings Association (HFA) has announced that Peter Theran will be its next Chief Executive Officer effective September 1,
CITY Furniture has built its business on three clear values: style, value, and customer experience. The Florida-based company got its
Today, every marketing dollar counts, and department heads are held accountable for those dollars, making every decision count. For home
The U.S. retail landscape remains uneven, with strong consumer spending in categories like motor vehicles, parts, and building materials—likely driven
Smarter Media Strategies for Furniture Retailers In today’s crowded advertising landscape, every dollar counts—and standing out has never been harder. Are your media channels truly
Winning in the Age of AI for Retail SEO Retail SEO is evolving fast. With AI-driven search and Answer Engine Optimization (AEO) reshaping how consumers
Retailer-to-Retailer Roundtable: Back-End Operations Exclusive for HFA Members Looking for a place to connect with like-minded retailers, share challenges, and
In today’s crowded advertising landscape, every dollar counts—and standing out has never been harder. Are your media channels truly delivering
