How to structure rewards that align with measurable outcomes — from sales to delivery accuracy to customer satisfaction. When you’re running a furniture store, your people are the difference between a customer who walks in, looks around, and leaves — and one who finds the perfect sectional, works with your
Finding and retaining quality employees continues to be one of the most significant challenges facing organizations today. Hiring managers, HR professionals, and business leaders alike are navigating a fundamentally changed labor market. Millions of workers have reevaluated what they want from their careers, experienced professionals are retiring at accelerated rates,
If you’ve ever watched a great candidate slow down at the finish line, or walk away from what felt like a perfect offer, it’s rarely about one number on the page. Top candidates are asking themselves a very different set of questions than, “Is this salary high enough?” They’re quietly
Running a successful home furnishings business takes more than offering great products and excellent customer service. Retailers must also recruit talented employees, manage workplace documentation, navigate changing employment regulations, and provide competitive benefits. HFA members have access to practical HR resources and specialized partners that can make these responsibilities easier.
In today’s retail landscape, where demands are constantly increasing and productivity is key, the role of a manager has become more crucial than ever. Often seen as the backbone of an organization, managers bear the responsibility of driving their teams toward success and ensuring that the business thrives in an
A recent California jury verdict has sent a clear message to employers: when it comes to workplace concerns and adverse employment actions, thorough HR documentation isn’t just good practice—it’s essential. In Valla v. Dignity Health Et Al. (Superior Court of California, County of Los Angeles, June 2025), A single-plaintiff retaliation
Managing remote employees has become a reality for many businesses, including home furnishings retailers. What started as a temporary measure during the pandemic has evolved into standard practice, with some employees working fully remote, others in a hybrid model, and some still on-site. For retailers balancing in-person sales teams with
Hiring managers, human resources professionals, or retail owners will all tell you that retaining employees is difficult. Managing people in the current labor market is challenging in ways we haven’t encountered before. Nearly 85% of workers planned to leave their jobs in 2024. Baby boomers are retiring faster than they
A Strategic Approach to Optimizing Performance Management In retail furniture, where customer preferences and market trends evolve rapidly, having the right people in the right roles is critical. Competency mapping is a strategic tool for identifying and aligning the skills, knowledge, and behaviors required for different roles, offers furniture retail
A Key Resource for Furniture Retailers Managing human resources can be a daunting challenge for small businesses and independent furniture retailers. Keeping up with ever-changing HR laws and regulations, handling compliance requirements, and addressing employee needs often require more time and expertise than many retailers can spare. Recognizing these challenges,
In an industry defined by change, competition, and evolving consumer expectations, few retailers manage to honor their history while boldly
The home furnishings shopper no longer follows a simple path to purchase. Consumers often spend weeks researching before ever setting
Retailer-focused education will explore AI, marketing, operations, customer experience, tariffs, and business growth The Home Furnishings Association (HFA) will present
Most furniture store owners spend decades building their businesses, cultivating vendor relationships, earning lenders’ trust, and developing a loyal customer
Strengthen Your Business While Preserving Family Harmony Compensation planning in a retail furniture business often feels more like an art
Men and women often bring different priorities to their jobs, and the companies that understand those differences build stronger teams, deeper loyalty, and better business
The competition for talent, from sales floor to delivery to leadership, keeps intensifying, and the retailers winning it are thinking beyond compensation. Join the Home
