Research shows that customers visit your website before entering your home furnishings store. And if you aren’t using Live Chat on your website (or need to be using it correctly), you could be missing out on the one customer service expert who is always on call. Do I need Live
In Shakespeare’s King Lear, an aging king divides his kingdom among his daughters based on flattery. The daughter who speaks
The retail customer experience is the shopper’s overall impression of your store and is not just about selling products. It’s
Personalization has moved from a nice addition to a core expectation in modern retail. Customers want brands to understand their
The retail landscape is more competitive and dynamic than ever, especially in the furniture space. Retailers invest significant resources to
Strengthen Your Business While Preserving Family Harmony Compensation planning in a retail furniture business often feels more like an art
Shaping the Customer Experience with Consumer Study Data Step into the shoes of today’s furniture shopper and discover what truly shapes their in-store experience.
Immersive Retail: Inspiring Customers with 3D, AR & VR Today’s most successful furniture retailers aren’t replacing personal service with technology, they’re using it to
