“We need to talk.” Those four words can be intimidating in any relationship. In family-run furniture businesses, they can feel even heavier—especially when what you need to say is: “Mom, Dad, I’m ready to lead.” For decades, your parents have poured their energy into building the store, the brand, and
Defining Roles, Purpose, and a Path to Leadership Bringing a son, daughter, or younger family member into your retail furniture business can be rewarding and challenging. There’s pride in continuing the family legacy and hope in watching a new generation step forward. But without the right structure, what starts with
The retail customer experience is the shopper’s overall impression of your store and is not just about selling products. It’s
How Furniture Retailers Win Online in 2026 Walk into any furniture store today, and you can sense how dramatically the
Furniture is deeply personal. Every day, we meet customers who are excited about finding the right piece, yet also understandably
If you’re in furniture retail or manufacturing, chances are you’re sitting on an incredibly valuable marketing asset — and don’t
The retail landscape is more competitive and dynamic than ever, especially in the furniture space. Retailers invest significant resources to
Selling Like a “Million-Dollar Writer” What separates a good sales associate from a true million-dollar writer? It’s not luck, and it’s not just traffic.
The Right Way to Use AI in Retail Marketing (and What to Avoid) Artificial intelligence is rapidly reshaping marketing and its impact on retail
