Personalization has moved from a nice addition to a core expectation in modern retail. Customers want brands to understand their preferences, respect their time, and offer experiences that feel relevant and helpful. At the same time, shoppers are more protective of their privacy than ever. They are quick to sense
Shopping for furniture online can be an exciting yet challenging experience. While the convenience and variety offered by digital storefronts are unparalleled, many shoppers find themselves grappling with certain obstacles. In this blog, we’ll delve into the five biggest pain points that consumers commonly encounter when purchasing furniture online, shedding
The trade and tariff landscape remains fluid, with several developments—and non-developments worth monitoring. While there haven’t been many substantial changes
I’ve been in the furniture business for over 20 years, and I’ve witnessed every marketing trend, from loud holiday ads
In the home furnishings industry, retailers and manufacturers are navigating a landscape defined by tightening margins, shifting consumer expectations, and
In 2025, the Home Furnishings Association continued to be a unified voice for furniture retailers, advocating for policies that protect
Home furnishings retailers should be paying close attention to a major new trade development out of Washington. On March 11,
Join Peter Theran and Steve Fodor, LCB, MCS, Founder and CEO of Customs Services & Solutions, for a practical discussion on IEEPA tariffs, refund developments,
Chasing volume is no longer enough in retail today. Sustainable profitability comes from disciplined, high-impact decisions about assortment, floor space, inventory, and capital allocation.
