When you think about optimizing your shipping operations, the freight you receive from manufacturers and vendors might not be the first thing that comes to mind. However, you have more control over your inbound shipping than you may realize, and when you have the right understanding, it can be easy
Prepare for Shipping Disruptions In today’s interconnected business landscape, small businesses heavily rely on efficient and reliable shipping services to maintain their supply chains and meet customer demands. With the potential 2023 UPS strike looming, you must understand the implications and take proactive measures to safeguard your operations. In this
FedEx and UPS rates are going up in 2021, and it’s more important than ever that HFA members know how to mitigate the effect on their business. Here are a few things you should know about the changes to come: FedEx and UPS small package rates are increasing an average
Nearly 40% of U.S. consumers are non-prime, and their needs shape how they research and shop with furniture merchants.1 New
How Strong Leadership Drives Performance, Culture, and Consistency Traffic patterns fluctuate, customer expectations continue to evolve, and competition remains strong
Winning the hearts and loyalty of customers takes more than just offering attractive products or competitive pricing. It demands a
Inventory management plays a big role in customer satisfaction. Inventory management should be designed to monitor product availability, but thanks
Today, customers are not just comparing prices, they are comparing experiences. Especially in furniture and mattress retail, where purchases are
Coaching That Closes: How to Develop High-Performing Sales Associates Great sales teams aren’t built by chance, they’re coached with intention. In today’s furniture retail
Selling Like a “Million-Dollar Writer” What separates a good sales associate from a true million-dollar writer? It’s not luck, and it’s not just traffic.
MEMBER-ONLY DISCUSSION: Sales Management Connect with fellow HFA member retailers to exchange insights, challenges, and successes in navigating family business
Great sales teams aren’t built by chance, they’re coached with intention. In today’s furniture retail environment, sales leaders must strike
