Seeing clearly is one of the biggest aspirations for today’s retailers, and nowhere is this more critical than in logistics. Final mile delivery visibility has become essential for delivery managers and end customers who want to know exactly where their order is and when it will arrive. Having visibility at
Home and furniture retailers managing multiple locations or expanding their operations need tools that simplify and unify their workflows. Keeping various applications integrated is a must when they are in place. This is where a cloud ERP and POS integration comes into play. Bringing ERP and POS systems together creates
In furniture retail, delivery damage isn’t just a logistical hiccup—it’s a broken promise. The customer’s excitement turns to disappointment, the retailer absorbs the cost of returns or repairs, and brand loyalty takes a hit. The truth is, reducing delivery damages and returns isn’t only about what happens in the truck.
HFA’s newest Solution Partner, Metropolitan Warehouse & Delivery, has spent decades perfecting the art of moving furniture. What started as a commitment to helping retailers deliver products safely and on time in 1989 has grown into a full-service operation combining professional experience, technology, and care. Their mission is simple: to
Furniture logistics don’t just require coordination; they demand precision. Timing, visibility, and cost control make all the difference, but even the most experienced importers can struggle with chargebacks, delays, and inventory issues, especially without the right technology. Shippabo is a freight forwarder and logistics technology partner built specifically for global
Independent retailers have always faced complexity. From managing vendor relationships to tracking inventory and delivering a consistent customer experience, the day-to-day demands have grown. Most retailers have some software in place. A point-of-sale system might live in one platform, inventory in another, or maybe a digital catalog from one or
In the home furnishings industry today, the customer experience doesn’t end at checkout—it’s delivered to the door. Retailers are increasingly emphasizing the final mile because that’s where lasting impressions are made, brand reputations are reinforced, and loyalty is earned. At UST, we’ve spent more than two decades perfecting final-mile delivery
Returns in the furniture industry can be complex, costly, and a major source of customer frustration. Whether it’s a damaged table on delivery or a customer claiming a sofa was never received, furniture retailers are caught between maintaining margins and meeting rising service expectations. Fortunately, smart technology now offers a
In home furnishings retail, understanding and the ability to forecast seasonal trends is key to staying ahead in terms of your ability to capitalize on demand, respond to the right trend, and keep inventories right-sized. Furniture retail is no different than other retail sections. It is even more ‘seasonal’ than
The U.S. retail landscape remains uneven, with strong consumer spending in categories like motor vehicles, parts, and building materials—likely driven by pre-tariff buying behavior—while furniture stores experienced a nearly 1% month-over-month decline. The National Retail Federation projects slower consumer spending growth in the near term due to inflation and tariff
The retail customer experience is the shopper’s overall impression of your store and is not just about selling products. It’s
As the policy landscape around tariffs continues to evolve, the Home Furnishings Association is closely monitoring developments that may affect
As we turn the page toward 2026, California employers, including home furnishings retailers, are once again preparing for a fresh
Many retail buying journeys begin online through research, browsing, comparison, or early product discovery. Shoppers expect digital guidance before they
If you’re in furniture retail or manufacturing, chances are you’re sitting on an incredibly valuable marketing asset — and don’t
Shaping the Customer Experience with Consumer Study Data Step into the shoes of today’s furniture shopper and discover what truly shapes their in-store experience.
Immersive Retail: Inspiring Customers with 3D, AR & VR Today’s most successful furniture retailers aren’t replacing personal service with technology, they’re using it to
