Congratulations! You have managed through a period of economic upheaval not seen in generations. Over the last two years, the global economy has experienced unprecedented supply and demand disruptions. Unfortunately, the global supply chain’s existing risks will persist in the near term. For the first time in their living memory,
Finding ways to add to your bottom line can be a challenge for those who experience operational inefficiencies. Four simple best practices that could improve and streamline some of those challenges and improve your operational efficiencies are outlined below. Employ sound Repair Service Options Instead of returning a product, customers
In a speech many years ago, Robert Kennedy proclaimed, “There is a Chinese curse which says, ‘May he live in interesting times.’ ” As current events continue to unfold, it seems we are living in increasingly interesting times. Recent announcements by many auto manufacturers that production lines have been halted
I have a favorite saying by the immortal Matt Ross. Matt had a ton of Mattisms that I loved to parrot back to him and anyone else who would or was paid to listen to me. Matt became a north star to me when he joined our team after a
Brent Speer, Director of Customer Service with Service Technologies, Inc. understands how reverse logistics can cost you not only money but customers too. He will show you in this video how you keep your customers satisfied as well as money in your pocket. Service Technologies’ Service Hub software platform puts warranty
This Quick Click Solutions video from STORIS offers helpful steps to organize your merchandise for accurate product availability.
Making a typical final mile home delivery in the COVID-19 era has changed for the foreseeable future. Many retailers have risen to the challenge and innovated quickly to provide options – driven by consumer preferences. Prior to the pandemic, the majority of deliveries made by full-line furniture retailers were a
More Sales = More Returns As retailers gear up for peak holiday season sales, it is important not to lose sight of what happens next. Unfortunately, some of the merchandise you sell is going to come back! And increased sales mean increased returns. With more online shopping, the rate of
Furniture retailers are enjoying a spike in sales since they reopened stores last summer. But there’s a price for that success: Those record sales are exposing weaknesses on many businesses’ supply chain and logistics operations. Specifically, retailers are seeing room for improvement with their inventory management, distribution and warehousing, and
One hundred years ago marked the start of the Roaring Twenties. This decade saw the U.S. economy expand by 40 percent, fueled by consumers purchasing high-ticket items for the first time. Automobiles, appliances, and furniture were bought en masse and on installment. This was also the founding year of the
As the political and economic landscape shifts in 2025, the newly enacted One Big Beautiful Bill Act (OBBBA) draws close
The success of your business often hinges on the people working the floor, managing deliveries, handling customers, and selling products.
A recent California jury verdict has sent a clear message to employers: when it comes to workplace concerns and adverse
Harnessing the Power of AI and Transforming Your SEO, Marketing Strategies, and Retail Advertising In the rapidly evolving world of
The U.S. retail landscape remains uneven, with strong consumer spending in categories like motor vehicles, parts, and building materials—likely driven
Smarter Media Strategies for Furniture Retailers In today’s crowded advertising landscape, every dollar counts—and standing out has never been harder. Are your media channels truly
Winning in the Age of AI for Retail SEO Retail SEO is evolving fast. With AI-driven search and Answer Engine Optimization (AEO) reshaping how consumers
In today’s crowded advertising landscape, every dollar counts—and standing out has never been harder. Are your media channels truly delivering
Retail SEO is evolving fast. With AI-driven search and Answer Engine Optimization (AEO) reshaping how consumers discover products, retailers must
