Home furnishings retailers constantly adapt to new and innovative ways of transacting with customers. With the pandemic pushing consumers towards online shopping, many retailers have faced challenges when collecting payments from customers who purchase home furnishing products, and navigating the world of virtual payments can be overwhelming. In this blog
BUILD IT AND THEY WILL COME: Retail Experiences, Connection, and Inspiration Currently, 1 in 3 Americans is eyeing furniture or mattress purchases. In a digital age where convenience rules and shoppers can effortlessly buy furniture without leaving the comfort of their homes, the way to drive in-store traffic demands a
SMS marketing for furniture retailers is crucial to any modern retail business’s strategy. Text messages have a high open rate, and they help your clients feel more connected to your business. Get a quick refresher on SMS marketing, then look at how businesses use it today—from real-world examples to templates
Getting a sofa from the point of sale to a customer’s living room smoothly — and profitably — isn’t always easy. Retailers and third-party logistics companies need a solid operational foundation to support their delivery teams in meeting customers’ expectations and company goals. The right technology can reduce operational friction
In modern commerce, where convenience and customer satisfaction reign supreme, the concept of delivery has evolved beyond getting your purchase from point A to point B—it’s about creating a seamless and personalized experience that leaves a lasting impression. Enter white glove delivery. While this industry-specific term has become common to
In an era where technology shapes every aspect of business, furniture store owners are poised at a unique intersection of traditional retail and digital innovation. The key to thriving in this landscape lies in embracing technological advancements. This blog aims to explore the importance of integrating technology into the sales
Launching an eCommerce program requires an investment in human and financial resources, but the return promises to more than recoup that outlay. More importantly, ignoring an online sales channel could soon come at a steep cost: A downturn in revenue as more buyers take their business to competitors with an
According to Forbes, the rapid rise of eCommerce will see just over 20% of retail purchases take place online in 2023. The rise of eCommerce has transformed the face of retail and ushered in an era of digital transformation in the furniture sector. It has also increased the amount of
Are you looking for budget-friendly ways to refresh your home furnishings store without breaking the bank? You’re not alone! In this blog post, we’ll give you ten tips on how to be cost-effective when updating the look and feel of your home furnishing store. From rearranging departments to signage and
Lifestyle Merchandising begs the question, “Who Lives Here”? It taps into your customers’ emotions, allowing them to fall in love with a vignette without knowing why. In this blog, we will dive into understanding the Psychology of Lifestyle Merchandising for furniture retailers, and by doing it right, you will tap
In the home furnishings industry today, the customer experience doesn’t end at checkout—it’s delivered to the door. Retailers are increasingly
In a retail furniture store, layouts are constantly refreshed, delivery deadlines are tight, and customer expectations are always evolving—it’s easy
US Tariff Policy Update In the four months since President Trump proclaimed April 2, 2025, ‘Liberation Day,’ there have been
Retailers across the country all share the same goal: get the right customers in the door, physically or digitally, without
Independent retailers have always faced complexity. From managing vendor relationships to tracking inventory and delivering a consistent customer experience, the
Smart Buying Strategies for Better Inventory Decisions Making the right inventory decisions can be the difference between record sales and costly overstocks. This session
Smarter Media Strategies for Furniture Retailers In today’s crowded advertising landscape, every dollar counts—and standing out has never been harder. Are your media channels truly
What are the Pillar Awards? Presented by the Home Furnishings Association, the Pillar Awards celebrate the home furnishings industry’s highest
Retail SEO is evolving fast. With AI-driven search and Answer Engine Optimization (AEO) reshaping how consumers discover products, retailers must
