Customer Experience

Women shopper texting on mobile
Podium
SMS Marketing: 8 Essential Campaigns to Engage Customers

SMS marketing for furniture retailers is crucial to any modern retail business’s strategy. Text messages have a high open rate, and they help your clients feel more connected to your business. Get a quick refresher on SMS marketing, then look at how businesses use it today—from real-world examples to templates

Happy Family Couple Watching Movers Unload Furniture From Truck
DispatchTrack
How Technology Can Drive Efficiency in Home Furnishings Delivery

Getting a sofa from the point of sale to a customer’s living room smoothly — and profitably — isn’t always easy. Retailers and third-party logistics companies need a solid operational foundation to support their delivery teams in meeting customers’ expectations and company goals. The right technology can reduce operational friction

Businessman offering cargo delivery truck on silver tray
Diakon Logistics
White Glove Delivery: An Elevated Customer Experience for Retailers

In modern commerce, where convenience and customer satisfaction reign supreme, the concept of delivery has evolved beyond getting your purchase from point A to point B—it’s about creating a seamless and personalized experience that leaves a lasting impression. Enter white glove delivery. While this industry-specific term has become common to

Shot happy businesswoman sitting at desk behind her laptop and talking with somebody on her mobile phone while working from home. Home office.
Clientbook
Enhancing Sales in Furniture Stores Through Technology

In an era where technology shapes every aspect of business, furniture store owners are poised at a unique intersection of traditional retail and digital innovation. The key to thriving in this landscape lies in embracing technological advancements.  This blog aims to explore the importance of integrating technology into the sales

Background conceptual image with social connection lines on dark backdrop
Package.ai
Transcend Furniture Retail: Centralizing Customer Data with AI

According to Forbes, the rapid rise of eCommerce will see just over 20% of retail purchases take place online in 2023. The rise of eCommerce has transformed the face of retail and ushered in an era of digital transformation in the furniture sector. It has also increased the amount of

home improvement with a paint roller, wallpaper rolls and color samples
Retail in the City
10 Cost-Effective Ways to Refresh Your Home Furnishings Store

Are you looking for budget-friendly ways to refresh your home furnishings store without breaking the bank? You’re not alone! In this blog post, we’ll give you ten tips on how to be cost-effective when updating the look and feel of your home furnishing store. From rearranging departments to signage and

A picture of the Viridien showroom in Raliegh, NC
Ledge Lounger
Retail Merchandising Techniques that Immerse the Customer and Equal Sales

Walking into a furniture store can be an exciting yet overwhelming experience for consumers. As a furniture retailer, it is essential to facilitate a seamless shopping journey that allows customers to envision the furniture in their own homes effortlessly. By focusing on retail merchandising techniques such as effective product placement,

Holographic image in a furniture store.
Avataar
The Future of Store Design: Transform Retail Merchandising with 3D & AR

In the competitive furniture retail world, capturing customers’ attention and delivering exceptional shopping experiences are critical to success. Traditional merchandising approaches have limitations and often leave retailers needing help to engage customers and boost sales. Thanks to technology, furniture retailers can overcome many challenges and modernize their stores in line

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