Getting a sofa from the point of sale to a customer’s living room smoothly — and profitably — isn’t always easy. Retailers and third-party logistics companies need a solid operational foundation to support their delivery teams in meeting customers’ expectations and company goals. The right technology can reduce operational friction
In modern commerce, where convenience and customer satisfaction reign supreme, the concept of delivery has evolved beyond getting your purchase from point A to point B—it’s about creating a seamless and personalized experience that leaves a lasting impression. Enter white glove delivery. While this industry-specific term has become common to
Prepare for Shipping Disruptions In today’s interconnected business landscape, small businesses heavily rely on efficient and reliable shipping services to maintain their supply chains and meet customer demands. With the potential 2023 UPS strike looming, you must understand the implications and take proactive measures to safeguard your operations. In this
After struggling to achieve its vision of placing the customer at the heart of its operations with its current delivery management solution, the Dufresne Spencer Group (DSG) switched to Package.ai. Its customer satisfaction interactions have transformed, resulting in impressive operational efficiencies and cost savings. Just three months after Ashley Furniture
A sale isn’t final, and it doesn’t satisfy the customer, until it’s delivered into her home, Patrick Cory said in a Home Furnishings Association seminar at High Point Market Oct. 21. Cory was co-owner of Cory 1st Choice Home Delivery until its acquisition by J.B. Hunt Transport Services earlier this
In an era where businesses are no longer solely judged by their bottom line, corporate social responsibility (CSR) has become
The furniture retail landscape is evolving rapidly, breaking down the traditional barriers that once separated B2B (business-to-business) and DTC (direct-to-consumer)
In the modern furniture market, sustainability is rapidly becoming a priority for consumers and retailers alike. As customers purchase new
2024 HFA DC Fly-In Recap In the heart of the nation’s capital, Washington DC, the HFA Government Relations Action Team
Picture this: It’s a happy day. You just got the keys to your new apartment after years of experiencing housing
Unlock the Power of Furniture Recycling Implementing a furniture recycling program can boost your sustainability efforts, foster community engagement, and establish you as an environmentally
Maintaining Financial Strength: PART 2 Maximizing Revenue Streams and Strategic Growth In the second part of our webinar series on maintaining financial strength, we dive
