I’m David Gunn of Knight Furniture, your HFA president for 2021. I’ve never looked more forward to a new year than this one. Yet as painful as 2020 was on many levels, I did learn a few lessons. I was reminded never to take anything, or anyone, for granted. It
Most furniture retailers are sitting on a goldmine and don’t even realize it. If you have a list of customer
Nearly 40% of U.S. consumers are non-prime, and their needs shape how they research and shop with furniture merchants.1 New
The G.R.O.W. Sales Coaching Model Part 2 There is nothing more valuable to ANY business than its people. And yet,
In a price-driven retail environment, it’s easy to assume customers won’t spend beyond the lowest advertised price. In furniture retail,
Inventory management plays a big role in customer satisfaction. Inventory management should be designed to monitor product availability, but thanks
Coaching That Closes: How to Develop High-Performing Sales Associates Great sales teams aren’t built by chance, they’re coached with intention. In today’s furniture retail
Selling Like a “Million-Dollar Writer” What separates a good sales associate from a true million-dollar writer? It’s not luck, and it’s not just traffic.
MEMBER-ONLY DISCUSSION: Sales Management Connect with fellow HFA member retailers to exchange insights, challenges, and successes in navigating family business
Great sales teams aren’t built by chance, they’re coached with intention. In today’s furniture retail environment, sales leaders must strike
