Strong company culture is one of the best ways not only to attract customers but also for attracting and keeping employees. HFA’s Chief HR Strategist Tracy Jackson shares 5 company culture lessons that will pay off for you in this Quick Click Solution video. CLICK HERE for more HR resources
HFA’s Chief HR Strategist Tracy Jackson’s Quick Click Solution video shows you some creative tips to engage your new hires through the training process. It’s a sure way to get the most out of your team and sets the tone for your ongoing relationship. CLICK HERE for more HR resources
Onboarding your new team members isn’t as cut and dry as you may think. HFA’s Chief HR Strategist Tracy Jackson offers you some things to consider to help you navigate the nuances of onboarding in today’s retailing environment. CLICK HERE for more HR resources from HFA.
Finding and retaining talent is one of the greatest challenges employers face today. Having a well-executed employee onboarding program can be a game-changer! When someone receives a job offer, everyone wants to hear all about it. You get to make a first impression during the interview phase, or the “courting”
HFA’s Chief HR Strategist Tracy Jackson guides you through some simple things to ensure that your interviewing process is smooth for both you and your candidate. CLICK HERE for more HR resources from HFA. Tools for screening applicants and interviewing candidates: HFA Interview Scoring Rubric HFA Outline for Candidate Interview
Employee candidate ghosting is on the rise. The practice of “ghosting” is when all communication is severed without any explanation or warning and has become common during the job interview process. Oftentimes, employee candidate ghosting occurs due to a misunderstanding when communication is not clear, or candidates might walk away
Research shows that the current job market is 90% candidate-driven. To that effect, you don’t pick talent anymore. Talent picks you; therefore, creating an employee referral program can improve your talent acquisition as an HR administrator or acquisition specialist. What is an Employee Referral Program, and why does it
Qualified talent isn’t easy to find when the labor market is tight. Tracy Jackson, HFA’s Chief HR Strategist reveals some tips for how you can come out ahead of the game for finding the right talent to add to your team. CLICK HERE for more HR resources from HFA.
Learn some of the top talent acquisition strategies from HR expert Tracy Jackson, HFA’s Chief HR Strategist. CLICK HERE for more HR resources from HFA.
Job success usually requires a combination of both soft and hard employee skills. Soft skills are more interpersonal and shape how you work alone or with others. In contrast, hard skills are gained through education, training, or career experience. Below illustrates the differences between both employee skills. Soft Skills Soft
The Customer Journey is No Longer Linear Picture this scenario: A customer sees your sectional sofa on Instagram. She clicks
HIGH POINT, N.C. (March 9, 2026) — The Home Furnishings Association (HFA) announced its High Point Market Seminar Series, delivering
Many home furnishings retailers are closely watching the possibility of tariff refunds following recent court rulings on IEEPA tariffs. For
In furniture buying today, shoppers are more informed, selective, and skeptical than ever before. They’re not simply buying a sofa
The G.R.O.W. Sales Coaching Model Part 1 In speaking with hundreds of furniture retailers over the last two years, I
Coaching That Closes: How to Develop High-Performing Sales Associates Great sales teams aren’t built by chance, they’re coached with intention. In today’s furniture retail
Selling Like a “Million-Dollar Writer” What separates a good sales associate from a true million-dollar writer? It’s not luck, and it’s not just traffic.
MEMBER-ONLY DISCUSSION: Sales Management Connect with fellow HFA member retailers to exchange insights, challenges, and successes in navigating family business
Great sales teams aren’t built by chance, they’re coached with intention. In today’s furniture retail environment, sales leaders must strike
