Few furniture retailers are as environmentally conscious as Home Furnishings Association member Tepperman’s of Windsor, Ontario, Canada, which prides itself on recycling everything from shipping foam products to paper receipts. That green way of thinking was rewarded yet again, this time by the Essex Region Conservation Authority, which honored Tepperman’s
Congress left important business for furniture retailers unfinished during 2019. A much-needed tax change wasn’t made before lawmakers adjourned for the holidays. The Home Furnishings Association will keep pushing for the measure this year. A drafting error in the 2017 Tax Cuts and Jobs Act (TCJA) blocked retail business owners
Here’s how to make the right hires in tight job markets How important is it to make the right hire in your furniture store? You already know the answer to that one. But how do you make the right hire? Ah, that’s the real question. A Glassdoor survey reports that
Protecting your store’s reputation is a 24-hour job. Negative customer reviews — whether merited or not — can turn away potential customers and reflect badly on your brand. Retailers have long subscribed to the notion that the customer is king. But in the digital realm, the customer really does wield
Home Furnishings Association member Rob Davis welcomed federal action curbing a California law setting meal and rest breaks for truck drivers. “This is a victory for the transportation industry and for retailers that we service, but most of all it’s a victory for our workforce and the end consumer paying for
Innovation pays off for Synchrony and its retail partners As part of Synchrony’s “Envision” conference in Chicago earlier this year, Home Furnishings Association CEO Sharron Bradley and I had the chance to visit the Synchrony offices and Innovation Station. There are apparently four of these “Innovation Stations” across Synchrony that use
Raise your glass to our 2018 Emerging Star winner Home Furnishings Association (HFA) member Greg Rich wasn’t always a furniture retailer. In another life—one that seems blissfully far removed these days—Rich recruited IT workers for large companies. It was a nice-paying gig. It was also one Rich desperately wanted out of. “I
Rob Burnette might not be a Badcock by blood, but members of the furniture empire think of him as family. The feeling’s mutual. Four years ago, Badcock Home Furniture & More had a problem, one that any freshman business major could spot, but a little harder to fix: Same-store sales
Despite the attention furniture manufacturers and retailers have given it, the furniture tip-over problem remains an epidemic in the United States. Someone in the U.S. is injured every 17 minutes by a furniture, television or appliance tip-over, according to the Consumer Product Safety Commission. After declining for a few years,
HFA member James Johnson remembers walking through his furniture store, Fowhand Furniture in Panama City, Fla., last month assessing the damage wrought by Hurricane Michael and making a promise to his family and staff. “It was a mess, but we made the decision right there that come hell or high
In retail home furnishings, understanding and optimizing your conversion rate is akin to finding the secret sauce that can significantly
“We need robust demand planning” is a phrase I hear from almost every client. Demand planning accurately forecasts customer purchases,
The digital landscape is constantly in flux, evolving and transforming at an unprecedented pace. As we enter 2024, the importance
In the fast-paced world of retail home furnishings, the spotlight often shines brightest on the sales force, and rightly so—they’re
A digital marketing plan outlines strategic online tactics that determine how you promote your products, services, and brand online. With
Traffic Mastery: Organic & Paid Advertising Join our panel of experts as we dive into the key strategies for maximizing your online presence. Learn how
Drive Traffic with Data Insights There is untapped potential for driving traffic to your store by using the data you collect. Industry experts will share
