customer engagement

Women shopper texting on mobile
Podium
SMS Marketing: 8 Essential Campaigns to Engage Customers

SMS marketing for furniture retailers is crucial to any modern retail business’s strategy. Text messages have a high open rate, and they help your clients feel more connected to your business. Get a quick refresher on SMS marketing, then look at how businesses use it today—from real-world examples to templates

Social media and young people network concept. Modern graphic interface showing online social connection network and media channels to engage customer interaction in the digital business.
The Strategic Peacock
New Ways to Engage Your Social Media Audience on Different Platforms

Has your social media presence become stale? Are you looking for new ways to engage your audience? Social media platforms are rapidly changing and evolving how users engage and communicate. Let’s take a look at how you can reignite your social media audience presence across different platforms. Instagram Tell Stories:

A hand holding a pencil sketching furniture in a room on a pad.
Lori Friedlander
Mastering the Art of Sketching to Increase Sales

The formula is fairly easy when considering strategies to increase sales in the retail furniture store environment. Sales = Customer Visits x Close Ratio x Average Sale. Increase your close ratio and average sales, and overall sales naturally increase. The easiest way to increase close ratio and average sales is

Scripts of paper that spell out Corporate Social Responsibility
Home Furnishings User
Elevating Your Business Beyond Profits with Corporate Social Responsibility

In a world where business success often equates to profits, Corporate Social Responsibility (CSR) is a growing trend that challenges traditional business models to do more than make money. CSR is a commitment to operate with a sense of accountability to the community and the environment. By integrating CSR into

Inside a furniture store with sofa and chair displays.
Home Furnishings User
Merchandising and Store Design Impact the Customer Experience

In the highly competitive furniture retail world, capturing customers’ attention and interest is crucial for success. Creating an exceptional customer experience is a top priority for store owners and managers. While product quality and pricing undoubtedly play important roles, the significance of effective merchandising and store design cannot be overstated.

Female customer and female merchant in a furniture store.
Podium
How Retailers Can Prioritize Customer Experience

Creating a great customer experience is one of the most crucial steps to bringing in new customers and retaining your current ones. This blog will share customer experience tips to engage and turn them into repeat customers. Creating a great customer experience is one of the essential steps to bringing

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