Doctor crossing his arms
Doug Clark
HFA Insights: Learn about an Association Health Plan at LVM

Home Furnishings Association members who visit the Resource Center at Las Vegas Market will see a new face near the B 1050 entrance. They should stop and say hello, because he’s there to help meet a pressing need: How to offer your employees high-quality, affordable medical insurance. He is Tyler

Jeff Smith is general manager of Walker Furniture in Gainesville, Fla.
Doug Clark
HFA Insights: Problem leads to role on Government Relations Action Team

It began with a call for help. It led to helping fellow members of the Home Furnishings Association. Jeff Smith, general manager of Walker Furniture in Gainesville, Fla., last year received a “demand letter” from an attorney claiming to represent a visually impaired client. Walker Furniture’s website wasn’t accessible, according

Photo shows the four Matter brothers in a furniture showroom
Doug Clark
HFA Insights: Matter Brothers supports ‘special, meaningful’ project

One visit was all it took. When John Matter and others from Matter Brothers Furniture toured the five-acre All Star Children’s Foundation Campus of Hope and Healing in Sarasota, Fla., with philanthropist Graci McGillicuddy last year, they made an immediate decision. “Her optimism and excitement for creating a safe haven

Image of a clock
Wayne Rivers
HFA Insights: Time is money. Are you using yours wisely?

Let’s talk about time management. Every family business is unique unto itself. But while there are no two that are alike, that doesn’t mean there are not similarities. When I meet with a family business – whether it‘s a construction company or a furniture store – we end up having

Photo shows the three owners of Howell Furniture
Doug Clark
HFA Insights: Howell award says ‘the industry believes in us’

Howell Furniture has been named Retailer of the Year for 2019 by the Home Furnishings Association. The award was presented Jan. 6 to owners Wade Witt, Shawn Hanley and Tom Schwaab in their Beaumont store by Mark Schumacher, executive vice president of the HFA. [Watch: HFA Facebook live at Howell

Photo shows Mark Schumacher and Joe Bright
Doug Clark
HFA Insights: Bright represents future success in Syracuse

When Joe Bright, president of Dunk & Bright Furniture in Syracuse, N.Y., was honored as the Home Furnishings Association’s 2019 Emerging Star, a reporter from The Stand covered the event. The award was presented Jan. 10 by HFA Executive Vice President Mark Schumacher. [Watch: HFA Facebook live at Dunk &

Former BDi Furniture President Lorri Kelley will speak at the HFAs Resource Center about at Las Vegas market about finding your employees hidden strengths.
Robert Bell
Las Vegas seminar: Unearthing your employees’ hidden strengths

There’s little room for error in today’s tug of war between online giants and brick-and-mortar furniture retailers. The latter need to be at the top of their game, leveraging the unique, but often hidden strengths that each employee possesses to gain a competitive advantage. Unfortunately, Lorri Kelley, former president of

Picture shows four CPSC commissioners
Doug Clark
CPSC presses for Hodedah recall

The U.S. Consumer Product Safety Commission issued a strong and unusual warning last week to owners of Hodedah HI4DR four-drawer dressers. “CPSC tested the Hodedah HI4DR dresser and found that it is unstable and can tip over if not anchored to the wall, posing serious tip-over and entrapment hazards that

Photo of Las Vegas Market Building B
Doug Clark
Las Vegas seminar: Gefen panel looks at influencers

If you sell children’s furniture, would you like a respected member of a local mothers’ group to recommend your products? Of course. She could influence the buying decisions of many other parents. Or, maybe the high school football coach would talk up the comfort and therapeutic value of the massage

Photo shows Laura Khoury
Doug Clark
Las Vegas seminar: Speaker to focus on boosting customer lifetime value

It’s great when an advertising campaign brings new customers into your store. But which customers represent the greatest value over the long run? “Your customers aren’t just worth the amount of money they spend on your business today. They have future value, if you’re able to retain them.” That is

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