In the fast-paced world of retail home furnishings, the spotlight often shines brightest on the sales force, and rightly so—they’re the gladiators in the arena, bringing in the revenue that fuels growth. But, lurking behind the scenes is an unsung cohort critical to every organization’s sustained success—the back-end operations team.
Companies of all sizes typically think of hiring and training as two separate things – but it’s especially common in smaller companies where employee training often takes the form of learning on the job and from colleagues. We will share why we believe a business that directly connects hiring and
As business owners and managers, we understand the importance of consistently driving excellence within our organizations. After all, our success depends on the performance and contributions of our employees. One powerful tool that can help us achieve this goal is the employee performance review process. However, traditional, one-size-fits-all performance reviews
Effective employee management is essential for any business, as managing employees effectively can lead to better productivity, higher job satisfaction, and a positive organizational culture. HR managers and business owners should take the time to understand the basics of effective employee management to ensure they can lead their employees toward
We here at Mosswood bring decades of expertise in business operations, recruitment, and HR, serving as providers and insiders to companies of all sizes and various industries. Our extensive experience has identified four effective hiring attributes that lead to hiring success and employee retention. Discover the secrets of companies that
Is your company struggling to attract and retain top talent? You’re not alone. The job market has undergone significant changes in recent years. The Home Furnishings Association (HFA) spoke with Carl Nyberg, Vice President/C.O.O., HOM Furniture, Max Klaben, AVP, Talent Management of Morris Furniture Co, Inc., and Seth Busby, Talent
It has been projected that somewhere between the years 2045-2050, the USA will no longer have a majority race. This demographic shift is due to several factors, including birth rates by race, the increase in multi-racial people, immigration patterns, etc. In addition, the expectations and attitudes of consumers and employees
I began building a Corporate Social Responsibility (CSR) program five years ago at Riskified. What began as an opportunity to give back to the communities where our employees live, and work has grown into a robust program recently rebranded as Riskified Cares. This blog will outline the many positive impacts
Employee retention is a critical challenge for home furnishings retailers. You rely on the skills and knowledge of your employees to provide quality customer service, maintain strong relationships with suppliers, and stay on top of industry trends. However, high turnover rates can disrupt operations, lead to declining customer satisfaction, and
In the home furnishing industry, customers want to be seen and treated as unique individuals during their furniture buying experience. The same is true for your employees. They want to know that you are invested in their career, given opportunities to develop and sharpen their skills, and appreciated for their
Why Generative AI Is Becoming a Must on the Sales Floor Retailers today are surrounded by data, but getting clear
The Home Furnishings Association (HFA) has announced that Peter Theran will be its next Chief Executive Officer effective September 1,
The U.S. retail landscape remains uneven, with strong consumer spending in categories like motor vehicles, parts, and building materials—likely driven
Harnessing the Power of AI and Transforming Your SEO, Marketing Strategies, and Retail Advertising In the rapidly evolving world of
Every retail furniture store has that one sales associate—charismatic, confident, and consistently at the top of the leaderboard. Their closing
Smarter Media Strategies for Furniture Retailers In today’s crowded advertising landscape, every dollar counts—and standing out has never been harder. Are your media channels truly
Winning in the Age of AI for Retail SEO Retail SEO is evolving fast. With AI-driven search and Answer Engine Optimization (AEO) reshaping how consumers
Retailer-to-Retailer Roundtable: Back-End Operations Exclusive for HFA Members Looking for a place to connect with like-minded retailers, share challenges, and
In today’s crowded advertising landscape, every dollar counts—and standing out has never been harder. Are your media channels truly delivering
