Webinars

Webinars are powerful. They speak to the heart of our fast-paced and steadily increasing business world’s main need: “get it done now and move on to the next task.” The HFA provides a library of webinars to help you and your employees become better retailers.

• Creating a Great Place to Work

  Topic: Human Resources

  Discover how having a great place to work helps take your business to the next level! Learn tips on how best to create an amazing work environment as our experienced…

  Mark Schumacher

  Chief Executive Officer, Home Furnishings Association

  Watch Now

• Innovating the Customer Experience

  Topic: Sales

  Learn how to use technology and customer data to create an unforgettable customer experience that customers love. Find out about trends and best practices in CX design, so your store…

  Mark Schumacher

  Chief Executive Officer, Home Furnishings Association

  Watch Now

• Consumer Behavior: Insights for Retail Success

  Topic: Sales

  In today's rapidly evolving retail landscape, understanding consumer behaviors is crucial for success. With the rise of online shopping, changing economic conditions, and shifting cultural attitudes, retailers must adapt to…

  Mark Schumacher

  Chief Executive Officer, Home Furnishings Association

  Watch Now

• Effective Sales Follow-up Strategies

  Topic: Sales

  Are you looking for ways to train your sales team and fill their pipeline? We have brought together a group of experts to share their experience mastering sales follow-up. They…

  Mark Schumacher

  Chief Executive Officer, Home Furnishings Association

  Watch Now

• Pinterest Reveals Secrets For Driving Traffic

  Topic: Digital Marketing

  Unlock the secrets of Pinterest. Join us for an exclusive webinar with Pinterest to learn how you can use Pinterest to drive more qualified traffic, sales, and engagement! During this…

  Mark Schumacher

  Chief Executive Officer, Home Furnishings Association

  Watch Now

• Driving Traffic in a Slow Economy

  Topic: Digital Marketing

  Don’t let the current economic downturn stop your business from succeeding. Join Eric Grindly of Esquire Advertising and furniture retail industry marketing expert Scott Perry as they share their marketing…

  Mark Schumacher

  Chief Executive Officer, Home Furnishings Association

  Watch Now

• Customer Loyalty For Repeat Business

  Topic: Digital Marketing

  Getting a new customer costs more than bringing an existing customer back into your store. That’s why Customer Loyalty is the key to increasing your ROI. If a customer has…

  Mark Schumacher

  Chief Executive Officer, Home Furnishings Association

  Watch Now

• Managing Cybersecurity for Furniture Retailers

  Topic: ManagementOperations & Warehousing

  Learn how to protect your business from cyber threats! Cybersecurity is a hot topic in the news lately, and for good reason. Hackers are going after businesses of all sizes…

  Mark Schumacher

  Chief Executive Officer, Home Furnishings Association

  Watch Now

• Improve Your Hiring Process

  Topic: Human Resources

  Unsure if your recruitment process is up-to-date? You’re not alone. A lot has changed in the job market over the last few years, and many companies are still using outdated…

  Mark Schumacher

  Chief Executive Officer, Home Furnishings Association

  Watch Now

• Economic Outlook for the Furniture Industry

  Topic: Business Financials

  2022 was a roller coaster ride thanks to our unpredictable economy. What will 2023 bring to the home furnishings industry? Peter Keith, a leading research analyst, and Jake Oubina, a…

  Mark Schumacher

  Chief Executive Officer, Home Furnishings Association

  Watch Now