Innovative technologies are paramount for helping businesses stand out and boost sales in today’s customer journey. With the rapid advancement of Artificial Intelligence (AI), retailers now have more power than ever to expand their reach, captivate shoppers, and streamline business operations. As many home furnishings retailers grapple with shifting consumer
Who is the Eco-Conscious Consumer? The eco-conscious consumer shopping for mattresses and home furnishings began emerging in the 1980s and 1990s. This group became increasingly conscious of the potentially harmful chemicals used in these products and started seeking healthier, non-toxic alternatives. During this time, most mass merchants, chains, and big-box
In 2023, the home, garden, and furniture industry encountered its fair share of headwinds. Despite soaring inflation rates, a tough housing market, and massive layoffs, these brands and retailers ultimately came out resilient, ending the year positively. However, as the same obstacles persist with no end in sight, these businesses
With an influx of communication channels, customer interactions, and online analytics, making sense of the key retail metrics at our fingertips can be challenging, especially for furniture and mattress stores. However, to expand market share, bring in more revenue, and improve the lifetime value of your customers, here are six
In every industry, more and more of the customer journey is taking place online. The same is true for the furniture shopping experience. Whether that journey starts on a mobile device, browsing a website and asking questions about current inventory, or a Google search for customer reviews to find out
Is Customer Loyalty Dead? While at the High Point Market, I sat down with a buyer whose store was in its third generation of ownership. The grandkids were in charge now, and the market climate they served had changed over the past two decades. No longer were they the only
In retail home furnishings, understanding and optimizing your conversion rate is akin to finding the secret sauce that can significantly elevate your furniture store’s performance. The conversion rate, a critical metric for any retail business, measures the percentage of visitors to your store (or website) who make a purchase. This
In the fast-paced world of home furnishing eCommerce, gaining a competitive edge is paramount. With the ever-expanding array of marketplaces, retailers, and product variations, understanding and optimizing your digital presence has never been more crucial. That’s where advanced AI-powered eCommerce analytics comes into play, offering powerful tools and insights to
Social media platforms have become pivotal for retailers to reach their target audience and drive engagement. Among these platforms, Pinterest stands out as a powerful tool, particularly for furniture retailers. With its visually oriented interface and vast user base seeking inspiration for home decor, Pinterest offers a unique opportunity for
BUILD IT AND THEY WILL COME: Retail Experiences, Connection, and Inspiration Currently, 1 in 3 Americans is eyeing furniture or mattress purchases. In a digital age where convenience rules and shoppers can effortlessly buy furniture without leaving the comfort of their homes, the way to drive in-store traffic demands a
Shopping for furniture is a universal experience, yet the way different generations approach this process varies significantly. From Gen Z
The Home Furnishings Association (HFA) has announced that Peter Theran will be its next Chief Executive Officer effective September 1,
Home furnishings retailers must leverage multiple online platforms to effectively reach and engage their target audience. With consumers turning to
The second National Furniture Safety Week is underway, with nearly 200 home furnishings companies participating. Furniture Safety Week aims to
In today’s retail landscape, where demands are constantly increasing and productivity is key, the role of a manager has become
Stop the Loss: Proven Strategies to Cut Damage and Returns Furniture damage and customer returns don’t just cut into profits, they can also weaken
Smart Buying Strategies for Better Inventory Decisions Making the right inventory decisions can be the difference between record sales and costly overstocks. This session
