Customer loyalty programs aren’t ‘discrimination’

(Photo Above: Assemblywoman Autumn Burke)

A bill advancing in the California Assembly protects loyalty programs from the state’s Consumer Privacy Act. 

The privacy law, which was enacted last year but takes effect Jan. 1, defines differential pricing as discrimination. It creates a right for consumers to ask businesses to delete information about them while barring businesses from denying them special discounts or offers available to other customers. 

The law would undercut the value of customer loyalty programs, which typically reward regular purchases with discounts or other benefits. 

Assembly Bill 846, introduced by Assemblywoman Autumn Burke (D-Los Angeles), “authorizes a business to enter into a financial incentive program” if customers agree and only prohibits them from charging higher prices through those programs. 

The bill was approved by the Assembly’s Privacy and Consumer Protection Committee April 23 by a vote of 9-0 and advanced to an appropriations committee.  

The Home Furnishings Association applauds the author and supporters of this bill and urges its adoption by the California legislature.  

See more:
Looking to grow your business? Look no further.
Becoming a member of the HFA has more benefits than we can list here. Click the button to learn more.
Trending In

HFA Solution Partners

Infinity Advantage

InfinityX is an easy-to-use and intuitive retail and finance software system that covers everything furniture

AVB Marketing

AVB Marketing is a not-for-profit, member-owned full service agency delivering custom marketing solutions to America’s

Furniture Wizard Logo

Furniture Wizard is a powerful and easy-to-use point-of-sale system that eliminates the tedious and time-consuming

Infinity Advantage

InfinityX is an easy-to-use and intuitive retail and finance software system that covers everything furniture

AVB Marketing

AVB Marketing is a not-for-profit, member-owned full service agency delivering custom marketing solutions to America’s

Furniture Wizard Logo

Furniture Wizard is a powerful and easy-to-use point-of-sale system that eliminates the tedious and time-consuming

Fortiva logo

Fortiva Retail Credit is a technology-enabled second look point-of-sale consumer credit program issued by The

Renaissance-HFA Solution Partner

Renaissance is spearheading the furniture industry’s digital transformation via RenCommerce, our virtual business platform –

Fortiva logo

Fortiva Retail Credit is a technology-enabled second look point-of-sale consumer credit program issued by The

Renaissance-HFA Solution Partner

Renaissance is spearheading the furniture industry’s digital transformation via RenCommerce, our virtual business platform –

Sign up for more!
From HFA events to the latest member news, get updates straight to your inbox.
Stay Informed and Up To Date
Subscribe now to elevate your store's success with expert tips and the latest trends delivered straight to your inbox.

Not an HFA member?

Don't miss out on all of our association benefits!