Lacks Furniture Named Home Furnishings Association’s 2025 Retailer of the Year (Over 50 Employees)
The Home Furnishings Association (HFA) is proud to celebrate Lacks Valley Stores, LTD dba Lacks Furniture, as the 2025 Retailer of the Year in the Over 50 Employees category. Celebrating its 90th year in business, Lacks has grown into a Top 100 Furniture Retailer with 250 employees across seven stores in southern Texas. This prestigious award recognizes home furnishings retailers that demonstrate excellence in business operations, company culture, customer service, and community impact.
Lacks Furniture has distinguished itself through a strong commitment to its employees, fostering a culture built on growth, resilience, and integrity. The company prioritizes talent development with comprehensive training programs and leadership initiatives, ensuring a knowledgeable and motivated workforce. Its customer-first approach focuses on building lasting relationships through personalized service, community engagement, and flexible purchasing options.
A Culture Built on GGRIT
Like the state it serves, Lacks Furniture has established a workplace culture centered around the principles of GGRIT—Growth Mindset, Gratitude, Resilience, Integrity, and Tenacity. These values serve as the foundation for the company’s operations and employee interactions.
A Growth Mindset ensures continuous learning and adaptation, while Gratitude fosters a positive and respectful work environment. Resilience and Integrity promote perseverance and ethical business practices, and Tenacity drives the team toward ambitious goals. This culture of collaboration, hard work, and fun has been instrumental in Lacks Furniture’s long-term success, creating an environment where employees thrive and customers benefit from a highly engaged team.
In addition to its customer and employee-focused strategies, Lacks Furniture has embraced innovation in marketing and operations. A major digital transformation expanded its online catalog and enhanced its eCommerce capabilities, driving significant growth in online sales. This digital transformation contributed to a 50% increase in online sales.
One of Lacks Furniture’s most significant accomplishments this year was the complete elimination of long-standing debt, strengthening its financial position, and enabling further investment in business growth and customer experience improvements.
Social Responsibility and Community Impact
Beyond business success, Lacks Furniture is deeply involved in its community. From participating in local events to supporting charitable initiatives, the company is committed to making a positive impact. Sustainability efforts, including a renewable energy-powered distribution center and recycling programs, further demonstrate its dedication to responsible business practices.
Community engagement is at the heart of Lacks Valley Stores, Ltd’s mission. The company actively participates in charity events, sponsors scholarships for underserved students, and supports local initiatives like food drives and volunteer days. Employee wellness programs further demonstrate the company’s dedication to creating a supportive work environment.
Lacks Valley Stores, Ltd dba Lacks Furniture exemplifies the qualities of a Retailer of the Year—innovation, resilience, customer focus, and commitment to both employees and the community. Its ability to adapt, grow, and lead in the home furnishings industry while maintaining strong values and exceptional service makes it a deserving winner of the HFA 2025 Retailer of the Year award in the Over 50 Employees category. Congratulations to Lacks Furniture for this well-earned achievement!
